Care Faqs

Waltham, MA

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Care Faqs's Activity

Why Do I Get A Warning When I Share My Number?

This is a reminder to be cautious about sharing your personal information with people you don't know well yet. Care.com recommends against sharing a number in job applications or the first time you message someone.

Why Can’t I See Phone Numbers In Emails?

Member security is important to us, so we encourage members to use the Care.com platform for initial communication. Our monitored messaging system looks for offensive words and signs of spam, scams, or other inappropriate content. We also recommend you not share your personal information with people you don't... more

Carechat: How It Works For Caregivers

CareChat helps you connect with families by phone while keeping your personal number private.   CareChat is a feature that allows you to make and receive calls—and texts, if you’re using a mobile phone—from families without sharing your personal number. You can activate CareChat on your landline, mobile phone or... more

Carechat: How It Works For Families

CareChat helps you connect with caregivers by phone while keeping your personal number private.   Once you activate CareChat, you’ll be ready to contact caregivers by phone. CareChat assigns a unique, anonymous phone number to your communication with each caregiver you contact. You can also identify each CareChat text you... more

Guidelines For Law Enforcement

Care.com provides these guidelines as a resource to law enforcement authorities seeking information about Care.com accounts. Additional information is available in our Privacy Policy, and Terms of Use. ---------------------------------------------------------------------------------------------------- What is Care.com We are an online marketplace with a goal of helping families and caregivers connect in a... more

Why Is There No Message Button?

Greetings & welcome to the Care.com Community! I would suggest reaching out to the Care.com support team for assistance.

Why Would You Need To Buy "credits" For Pet Sitting?

Greetings & welcome to the Care.com Community! I would suggest reaching out to the Care.com support team for assistance.

How Do I Change My Profile From Babysitting To Caregiver

Greetings & welcome to the Care.com Community! I would suggest reaching out to the Care.com support team for assistance.