I am a Certified PCA & have 30+ years experience in caring for the elderly & disabled. Clients who are bedridden & who suffers with Dementia, Alzheimer's, Multiple Sclerosis, etc. Experienced in using a Hoyer Lift.. I love what I do. I'm reliable, dependable, loving, caring, trustworthy & very patient with my patients. Since losing Mom in 1976 of cancer, I have taken a liking to caring for others the way I would have my own parents. I put my whole heart into what I do. I like to make my clients laugh, sing and make them feel special. I go above & beyond my duties as a caregiver. I'm all about keeping a smile on my clients faces & making them feel comfortable, knowing that I'm there to help them, not hurt them. I feel that this is my calling and that I was meant to be in this field of work.. I am willing to travel if needed.

I want to share my deepest gratitude for Charlotte and the exceptional care she gave my husband during his journey with MS. She went above and beyond every day—bathing him with dignity, preparing meals with love, keeping our home comfortable, and handling every detail with patience and grace.

But what mattered most was the joy she brought into his life. She treated him with respect, compassion, and genuine love, making him feel like family. Her presence brightened even the hardest days, and she gave him not just care, but comfort and happiness.

Charlotte, you will always have our deepest thanks for the way you touched our lives. Your kindness and dedication will never be forgotten.


I am incredibly grateful for the care and compassion Charlotte showed while taking care of my mother. From the very beginning, it was clear that she was not only highly skilled and professional but also genuinely kind and attentive.

She treated my mother with dignity, patience, and respect every single day. Whether it was helping with daily tasks, managing medications, or simply providing companionship, Charlotte went above and beyond. She often anticipated my mother’s needs ahead of time. She was always patient and kind even when my mother had a bad day.

Her presence gave our family peace of mind, knowing that my mother was in capable and caring hands. Charlotte always made my mother feel comfortable, valued, and safe, which made a big difference during a difficult time.
I would recommend  to anyone in need of a compassionate and reliable caregiver. 


Charlotte took care of my 86yr old mother for 2 years who suffered with dementia. I must say she was absolutely Wonderful! The care she gave mother was A1. I was totally satisfied and impressed with her. Charlotte would talk, sing, play little games, exercise her legs, she actually cared for mother as if she were her own mother. Charlotte often went beyond her duties in my home. She was more like a family member than an employee. My mother loved the care that was given by Charlotte. My mom’s face would light up every time Charlotte walked into the room, that alone told me we were blessed with the right caregiver. To have such a loving person caring for our loved one was a Godsend.
If you’re looking for someone who is compassionate, very professional, punctual, caring, loving and very friendly, Charlotte is that person. I highly recommend her.

At first, Charlotte seemed liked such a great fit for a caregiver for our father. She prided herself on being punctual, dedicated, and compassionate. Her previous reviews gave us high hopes. Unfortunately, Charlotte was often significantly late (without even texting to let us know), even after we adjusted her hours to help with possible traffic. Even worse, she would spend 8 hours saying 2-3 sentences to my father outside of commands. 

She would sit on her phone the entire day and clip her fingernails. She would not sit with my dad (or even in the same room) at breakfast or lunch. We took him once to the aquarium and she complained about pushing him in his wheelchair because she was having issues with her knees. She refused to go outside with him even for short periods because she said she could not be out in the heat at all even on mild days. We stepped in to do these things so she did not have to, but wish we had known when hiring her that she was severely limited.

As time went on, we had to ask her repeatedly to please engage my dad in conversation and maybe an activity like a puzzle or a walk inside the house throughout the day. She would walk him around the family room for literally 6 minutes and return to the couch. By the second month she was very standoffish and refused to say more than a word or two to anyone. I asked if she had favorite movies, shows, places to vacation, books…anything at all she would like to talk about with my father. I repeatedly just got “no” as an answer, more silence, and eventually attitude. I explained that my father needed more than someone to take him to the bathroom and that he would  really enjoy and benefit from even a short conversation. She made no effort. She started leaving trash around and not caring for my dad properly as well. With how intimidating she had become, I just started cleaning up behind her instead to avoid any more tension.

She would ask me, “where do you want me to put him?” when referring to my dad instead of asking him where he’d like to go in the house. It was heartbreaking. I finally had to beg her to treat him like a friend or at least a human being. She stared at me blankly.

Then finally, one day an hour into her shift, she said she thought she should quit due to things going on with her health. She said she could no longer be a caregiver to anyone. I agreed it was best and she left without even saying a word to my dad. 

It was all a really hard, stressful experience. I truly wish her the best. And while I sincerely hope she gets the help she needs for her health, I felt I had to share our experience out of caution to others should she return to caregiving before she’s well.

Charlotte took care of my mother for the past 6 months. If not for her loving care, my mom would not have lived as long as she did. Charlotte is strong, caring and a fighter, she was such a dedicated caregiver. She was by my mother’s side night and day. 
She knew what she liked to eat and drink and never gave up on her when she didn’t want anything.  Charlotte helped with physical therapy, bathed her and took her to the bathroom when she couldn’t even walk anymore. She fought for her health every step of the way. 
Charlotte is a blessing to this world and especially to the long term care industry. Caring is not a job for her, it is a mission.  Any person in her care is not a patient or a resident, that person is a human being. I recommend her highly for any caregiver position or any other position for that matter.  Charlotte is a no nonsense person, she takes her caregiving very seriously, and when she works SHE WORKS. She adapted to my mom’s place very quickly, but more importantly she adapted to her needs even faster. 
She is a strong and powerful caregiver in the sense that she is not above doing any job or performing any functions so long as it is good for the resident (my mom).  You won&#39;t find a more qualified advocate for your loved one, I promise you.

An Unvarnished Truth

My story with Charlotte began during the days I was my mother’s only caregiver.
She was in end stage Alzheimer’s and I was in deep mourning. 
I was working around the clock alone to care for the person I loved most and I had reached a point of complete exhaustion. Wanting to have strength to be the best daughter I could be, did not actually translate into the strength itself. My cup was empty and I knew it.

Deciding to trust my most loved one to the hands of a caregiver was a difficult decision. I was riddled with guilt. It was my sister who helped by reaching out to Care.com in hopes of finding assistance. We were blessed to stumble on Charlotte right away and she came for an interview the same day.

It was strange, we were so new to the caregiver experience that we didn’t even know the important questions to ask. Charlotte had plenty of questions for us though…. Luckily we had answers. As a family we decided to hire Charlotte who assured us she would treat my mother as well as she would her own. 

Handing over the reins of my mother’s care didn’t sit well with me. Out of habit and fear, I couldn’t stop hovering. I didn’t know how to go about living my own life when I had been caring for mom in the daughter role for so long. My fear told me no one could care for my mother the way I could - they way MY LOVE could care for her.

The truth is I was wrong. After a few months, Charlotte was family. I watched her care for mom lovingly every single day without fail, without ever calling out - always in a positive, optimistic mood and seemingly boundless energy, even after the longest days.

I like to think I learned a lot about myself during the months of my mother’s decline. What I came to appreciate the most was coming to terms with the burden of sorrow. My sadness incapacitated me in almost every aspect, which in turn kept me from being able to give care the way I watched Charlotte give it. Having Charlotte in my everyday life allowed me to grieve and spend quality time with mom - a luxury I didn’t have when I was the caregiver.

From day one, Charlotte promised to be at our side to the bitter end of our long journey and she kept her promise. She was the one embracing me, giving me assurance in the toughest hours.

A child always wants to feel good about the decisions they make. Now that I am able to reflect on the decisions I made for my mother’s care, I realize no decision was as important as welcoming Charlotte into our home, into our family and circle of trust. I don’t know how I would have gotten by without her allowing me to have time for myself to be the wife I needed to be.

This is not so much a letter of reference as it is a letter of gratitude for all the long hours spent caring for my mother as she would her own.  - Dawn R. Summerville, SC May 22, 2025.


They will know that Charlotte is a wonderful person, She is dependable, hard worker, smart, and knows her work, because she took excellent care of my brother for years. Because my brother fell in Love with Charlotte. Wonderful person.

Charlotte worked with me for over a year. One of the things that I really appreciated about her is that she paid careful attention to scheduling. Not only did she meet with me on the dates we agreed on, she also arranged to have substitutes fill in for her when she knew she would be away. She was quite proficient at keeping the schedule up to date. Her compassion for her patients is evident in all areas of her service to others. She will be missed.

Charlotte has been a godsend.  She has been amazing with our mother and is very dependable . She has never called to say she cannot make it, she has shown up for every shift scheduled. If you are looking for a caring, patient dependable caretaker- I highly recommend Charlotte. 

Charlotte was with our family for almost 3 years. She was always on time, dependable and willing to take last minute shifts/hours when we were in a pinch. She truly cared for my family member and went above and beyond to make sure she was clean, safe and comfortable up to her very last day. I would recommend Charlotte to anyone needing care for their loved one.

When I think of Charlotte, I think of going beyond the call of duty, compassionate, and attentive. Charlotte cared for my father in the last months of his life by attending to his every need. She made him laugh on many occasions, which was a wondrous help because my father knew he had little time left on this earth.  As his time grew nearer, not only did Charlotte go out of her way to care for him for 12 hours or more each day, but she also sang to him with her beautiful voice to try soothe his spirits. In addition, to all of that, Charlotte also helped my mother whenever she could.

Charlotte J.

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