My name is Tammy, and I started my own business about five years ago. I believe detailing my service is the best customer service I can provide, word of mouth has been the best business card. I do not charge by the hour, I charge per job, that way, there's never any confusion and we know whats to be expected. I do have references upon request. Pets are not an issue, I have a few myself. Hope to hear from you. Thank you!