How to handle communication in your nanny share

Clear communication is key to a successful nanny share. Get tips for coordinating schedules and meeting the needs of two families and one nanny.

How to handle communication in your nanny share

Nanny shares have lots of advantages, but they also require a bit more attention and involvement between the parties. When you’re trying to manage the schedules and needs of two families plus a nanny, keeping the lines of communication open is absolutely crucial. (When you officially kick off your nanny share, you’ll quickly realize how much you all will need to discuss on a regular basis!) The tricky part is finding a way to communicate with each other that meets everyone’s needs and expectations.

To help you navigate this process, we interviewed several nanny share families to find out what nanny share communication strategies work for them.

Find an everyday communication method that works for everyone

Keeping both families and the nanny in the loop should be your main priority, but how you decide to do that is really a matter of personal preference. Some prefer group messages with the both families and the nanny while others designate a point person to communicate directly with the nanny for day-to-day matters. Learn more about these two communication options, along with tips for communicating in a nanny share.

Whole group communication

Group messaging, whether through texting, social media messaging or emailing, is a great way to keep the lines of communication open in a nanny share. If everyone is involved in the same text conversation, no one gets left out or misses a change of plans. Plus, you can even set up notifications to make sure that you don’t miss out on any last-minute changes or updates.

One mom in Portland, Oregon, shares that her nanny share has both a parent thread and a nanny thread to manage communication. Every Sunday, the parents discuss the upcoming week and go over any changes to their schedule or any events going on everyone needs to be aware of. Once they’ve planned out the week, they check in with the nanny on a separate text thread that includes both families and the nanny.

Another mom in Minnesota says everyone in her nanny share also use group messages to keep in touch. If an issue arises, either with the nanny or the other family, she takes it off the group thread and reaches out to the concerned party individually.

If you do decide to go with the group text or message thread options, just remember that that inherently involves receiving a flurry of messages from time to time. And, as such, it’s easy to get overwhelmed by it all. Two families and a nanny will likely have a lot to say and share, and it can be hard to sift through the conversation to find the key details you specifically need to know.

For daily operations, this is probably the easiest way of keeping everyone in the loop. However, if you have something that you need to discuss only with the other family or only with the nanny, it may be better to reach out to them individually to have a separate conversation.

“Point parent” communication

While group messaging works well for some nanny shares, others may choose to streamline their communication by designating one parent as the point person to manage the nanny share’s day-to-day operations. Families can communicate directly with each other and pass on any relevant information to the nanny through the designated point person. This kind of arrangement naturally cuts down on the amount of confusion that can come from having “too many cooks in the kitchen” and ensures that there will be a relatively consistent style and frequency in the communication that does occur.

Having one person in charge of the day-to-day operations can also make things easier on the nanny, too. For example, they’ll know exactly who to reach out to with questions about time off or schedule changes, rather than having to get an answer from two or more people.

Carrie, a mom in Newport Beach, California, says she communicates directly with the other family if there are issues or matters to discuss relating to the nanny. However, for daily issues, she is the one to speak directly with the nanny. The nanny manages her own schedule, so if there’s a change or Carrie needs to switch a day, she lets the nanny know.

Schedule regular check-ins (preferably in person) to keep everyone aligned

Another great way to maintain open, consistent dialogue within your nanny share is by finding time to do regular “check-ins” with both families and the nanny. Think of it like the weekly one-on-one meetings you might have with your manager, or like the parent-teacher conferences you have with your kids’ teachers. These regular check-ins allow you to make sure that everyone in the group is satisfied with the way things are going, and give you all a chance to resolve any issues that come up.

Virginia, a mom in Richmond, Virginia, says her nanny share drafted a contract for the nanny and both families that specifically includes monthly or quarterly meetings. In these meetings, the families and nannies can sit down and discuss how everything is going and how everyone is feeling. It was like a “nanny-parent conference.” Even with consistent communication, regular check-ins with the entire group are a great way to make sure everyone is happy and on the same page.

A final takeaway on nanny share communication

However you decide to communicate within your nanny share, just remember that consistency is key. It’s essential that both you and the other family make your needs and expectations clear from the very beginning. Managing people isn’t always easy, but maintaining an open line of communication with everyone involved will help your nanny share run like a well-oiled machine.

Think a nanny share is right for you?

Learn more by checking out The Complete Guide to Nanny Shares.

Jayme Kennedy

Jayme Kennedy is a single mom to two young and mighty girls. They live in the 'burbs outside of L.A. with their three cats and one goofy dog.