My child spent less than a week in Nancy's care. On the second day she told us the times for drop off and pick up that we agreed to (7:45-4:45) didn't work for her and she wanted me to drop off later and pick up earlier. She also wanted us to pick up even earlier on Fridays. One of the things I was most upset about was her switching the way my child was fed without consulting me first. She unilaterally decided to use different bottles and feed my little one significantly more which led to spitting up significant amounts. There were also conversations about the number of kids in her care and who was helping her that were not consistent. She lied on numerous occasions to avoid conflict. It didn't take me long to realize this was not a safe place for my kid. Something that was off putting was the requirement to text before every drop off and pick up to let her know we were coming. When I look back I think that was to insure she wasn't caught in one of her lies.

Hello Nancy! In response to your previous comment, our family provided you a 2 week notice before your "Termination Notice" to us but if it makes you feel better to let people think you ended things first, that's fine with me. Your false claims are starting to add up and are being perceived as slander. Your memory is very inaccurate and hope this is not a side effect of any medications you are on. I have receipts from your daycare if you need a reminder on how our account was paid in full while our children were miserably in your care. Or you can look in a dictionary to find the definition for nonpayment because you need help with using the word correctly.

You did not routinely send crafts back to our home! You sent something on 2 occasions out of ~8 months of care. One occasion was for Mother's Day.

I apologized to you on 10 June 2022. But you ignored me because you were too busy telling me on a Friday afternoon that you unilaterally decided you weren't watching our kids the following week. No one mentioned apologizing to your husband or your daughter and not sure why you're bringing them up. You and I were the only ones talking that day.

I never threatened you! And I find your claims to be hurtful. I'm sorry that you didn't like it when I notified you I was contacting the State. In your usual fashion, you look for any reason to close daycare early. It's sad you used me as a pawn to do it.

You did not hand my spouse anything during the final pickup.

Looks like we both have also filed paperwork for public record. Congrats!

Thank you for allowing me to set the record straight. Please take this as a public notice and a formal request. Your statement that I threatened you is completely false!!!! You are requested to stop making this false claim.

KATR unfortunately your comments sound like you were brainwashed and should probably request security footage before you go spouting off about something you don't know about. And....untruthfulness is clearly evident because you believe everything you're told be someone who consistently misrepresents the truth. No threats were made to Nancy. Sorry you were lied to KATR! Seems like you should focus on getting both sides of the story before giving out your 2 cents.

If you have childcare needs and desire a loving, and nurturing, environment for your child Nancy @ NANCY'S DAYCARE CENTER is the provider that you want.
I met Nancy when I was pregnant with my daughter. I'm a ER nurse and she was in the ER with a child from her daycare who was being treated for an asthma attack. I originally assumed the child was her own, due to her loving, caring, and attentive attention to the girl. I knew that I wanted my daughter in a daycare like Nancy's. Prior to my delivery my husband and I toured the daycare and interviewed Nancy's. The daycare was awesome, clean, bright, cheerful and inviting. Due to demographics ( we lived in Lake Ridge, worked in DC) we initially decided to go with a nanny closer to home. The nanny was not as responsible as I wanted ( on several occasions she left my infant daughter with her teenage daughter ). When my daughter was 8 months old, we found ourselves looking for different daycare options. We interviewed over 10 providers, none met our expectations the way Nancy had. So when my daughter was 9 months old we enrolled her at Nancy's Daycare Center although it was demographically out of the way. This was the BEST decision we every made. My daughter immediately took to Nancy. My soul was satisfied.

Nancy is a LIFE SAVER!!! At 11 months old, 2 weeks before her 1st birthday my daughter stopped breathing, went into respiratory arrest while at the daycare. Because of Nancy's attentiveness, quick thinking, calmness and CPR training. My babygirl is alive today. The respiratory arrest lead to a stroke which has left her with mild cerebral palsy and a TBI. While in the hospital Nancy & John visited and prayed with us and our family many times. After and extended hospital and rehab stay my daughter returned (at 16 months old ) to Nancy's were she continued to grow, learn and thrive until kindergarten. "But God".
If she hadn't been in Nancy's care on that day, our story could have been different.
I would highly recommend Nancy's Daycare!!!

Our children went to Nancy's from the time they were 3 months until kindergarten. Nancy was a godsend... helping to raise our children in her loving home while we both worked. We have said on multiple occasions that our children are so amazing because of the Nells. The children are well cared for, loved, and they actually LEARN while attending her daycare.

We love Nancy as our childcare provider. I trust her with my children and know she loves them as family. My kids are happy and thriving and that is the only thing I care about before kindergarten. They are learning Spanish, letters, writing, and most importantly social/emotional learning. We wanted a small, in home provider rather than a formal school like environment and we are happy with our choice.

I have used Nancy's daycare from the time my older son was 3 (he's now 8). We are a military family and when I moved here from GA, I was a single mom with a complicated army physician schedule. Nancy's family has been a God send. John (Nancy's husband) worked with me to allow me to use the Child Care Aware program. Nancy was so flexible and accommodating to my complicated schedule, all hours of the day and week. My son became part of their family and they became part of ours! When I had my younger son, who currently attends the daycare, I knew there was absolutely nowhere else I wanted him to be. Having the peace of mind to know that he's not only safe, but extremely well cared for and loved, is priceless. The kids eat home cooked meals and have an amazing, safe and clean play area. My older son was so prepared for kindergarten after attending daycare here-learning phonics, letters, writing, etc. They've done a great job continuing to provide safe care throughout the COVID pandemic. I have nothing but good things to say about this daycare, the family who owns it, and their employees.

Nancy and her staff have been so wonderful. I've worked with Mrs. Nancy in the past and when it was time to look for a home daycare, I couldn't think of anyone else I would trust my child with. Mrs. Nancy's home daycare is not like your normal home care. Mrs. Nancy and her staff take the time to educate my daughter in different subjects. From learning Spanish to learning how to write her name. My daughter has blossom into a chatty Cathy lol which is prefect because she was a little shy when it came to meet new little friends. To kind of answer the previous post from Mrs. Warning T which I fund to be incorrect. I understand that everyone has their own experience in their own situation but to say Mrs. Nancy is untruthful is a false narrative. During my time as an employee at Mrs. Nancy's daycare we had a teacher come in the afternoons to teach the children how to write, color in the lines, ABCs, how to properly use kids scissors, and we also did a lot of art work with the kids. Each child had their own bookbag with worksheets and a book to read. Now as a parent, Mrs. Nancy gives a verbal report on what my child is learning and in how I can help her learn better. She has provided me with homework that my daughter hadn't finish for day so we can work on it together at home. I have gotten all the projects she was worked on like a Mother's Day project and paintings they have done in the daycare. But as a parent it's our responsible to ask how our child is doing. It's not just a one-way street. To completely provide a well-rounded education to a child it's a give and take from teacher (childcare provided) and parents. I appreciate Mrs. Nancy calling the cops because now-a-days you don't know what a person means when they threaten you. She was looking out for the safety of kids. In regards to our supplies it's your responsible to ask for them back. Mrs. Nancy's daycare is not a pre-k school, yet she teaches our child like they were in a pre-school sitting. Mrs. Nancy is the best.

Kids spend all day at this facility and very little information is sent back home regarding their time spent there. Drawings/crafts or anything tangible is not sent home to track your kid's progress. This facility requires a 6 week notice that you wish to stop service. Our family gave a two week notice and was told our one week deposit is now forfeited. Even after an apology, our deposit was still forfeited. We were notified on a Friday that we would not have an additional week of childcare the following Monday. Upon notification (to this daycare) that the State would be contacted, the facility demanded that the kids be picked up early (before noon) and called the cops even though a full day's childcare had already been paid for. The owner is not trustworthy and we do not recommend this facility. This daycare facility tied up community resources for something that was easily resolveable. Upon final pickup of kids, none of our supplies (i.e. spare change of clothes, wipes, diapers, Pullups) were sent back.

Awful experience at Nancy Nell Daycare. She is not truthful about anything you ask her. She does not provide you with any information about what your child is fed, what kind of learning they do, etc. I would NEVER recommend her to my worst enemy. Awful business practices.

Nancy has been excellent. My son has been with her since he was 3 months old. He goes for before and after care for elementary school. He has learned Spanish. He was prepared for kindergarten. She is ok if you run late occasionally. The day care is decorated very cute with tot bathrooms with little toilets. She loves the kids. I highly recommend her.... 11 years strong.

Best day care in Springfield!

The best daycare facility I ever visited