In looking for a new agency to help with care for my mother, I came across Caring One. They had good online reviews and an office nearby. Additionally, an aide with whom we already had a working relationship, was looking for a new agency. So, after a couple of back and forth calls with Cassandra and Amilyn, it was decided that our aide would take an interview. We had also gone so far as to discuss what the next steps might be, should this be a good match for both parties. And then, everything went sideways. For no discernible reason, Caring One, after meeting with the aide and doing the initial intake of her information, seemed to then fall off the radar. As a prospective client, I called numerous times, only to be put through to a messaging service each time, without a single call back for more than a week. So, after about a week, my wife, who happens to work near their office, headed over to see if she could speak with someone there. When she arrived, she found a small cubicle, among a larger co-working/shared space tucked away on the 20th floor of 14 Wall St., in which sat Cassandra. My wife asked what was going on, and why they hadn't returned any of our calls. Cassandra said something about needing to speak with her boss and not having the answers herself. It's been a week since then and there has been no call back. Bottom line, this should be a major red flag for any prospective client. When you cant get through to an agency at the outset, and once you eventually do, and their reasoning is nonsensical, you should take that as an indication of how things might go in the future. Safe to say that when things get a little confusing or trying, they will likely come up short of your expectations.

These kind people took care of both my parents for over 7 years and my sisters and I could of not asked for better people. Very kind caregivers, whom cared for my parents, over and beyond what was expected and who helped my sisters and I through the tuff times. The head of the agency made our lives easier by being there when she was needed and to be a very well educated individual with senior issues. She got us out of some crazy situations, concerning every issue we needed to deal with. I highly recommend this agency to anyone out there who needs help in this situation, very kind respectful care givers.

Emalyn and her caregivers are amazing. They took care of Mom and Dad for six years. Emalyn would always stop in and visit with Mom and Dad and was always on top of their care. She communicated well with the caregivers, with Mom and Dad and also with us. The caregivers were so loving with Mom and Dad. They truly cared for them, as though they were their own parents. Mom and Dad felt the same way about them and Emalyn. The caregivers were consistent. There was not much turnover at all, which was very important for Mom, because she had dementia, and consistency was very important given her condition. I would recommend the Caring One, Emalyn and the wonderful caregivers very highly.

Emalyn organized care efficiently according to our changing needs. The caretakers were caring and professional. We are grateful for the care our mother received.

The best agency for your loved ones. The care and compassion the owner demonstrated went above and beyond my expectations !! I finally can rest easy knowing my mother is the reliable hands of The Caring 1

The Caring 1 Home Health Care Agency has made a great difference in our family. We hired a care provider from the Caring 1 and my father is so happy with the care he is receiving. Thank you!