Home Care Solutions has been providing care for our mom aged 91 since October, 2017. We were desperate. We had cobbled together coverage for mom using three agencies. The previous company providing the majority of hours was seriously deficient in their care and we needed help quickly. Home Care Solutions stepped in and everything began to transform. We have moved most hours to HomeCare Solutions and now have 24hour coverage, seven days a week. This company is hands down the most professional and client focussed of the two other major companies we have used in the Tri-Cities. Locally owned by an RN who has background in Hospice work, the company reflects her caring and commitment to quality and transparency. Our family doesn't have to second guess whether mom, who has Alzheimer's, is doing well or struggling with sun-downer symptoms. They let us know immediately. They chart their shift and communicate with each other at shift change, and very importantly, communicate extremely well with the family. The caregivers go way beyond our expectations. They use music and humor, handholding and silly rhymes to engage Mom and make her happy. They understand Alzheimer's. That's Mom needs and that's what gives our family solace that we are doing all we can to make Mom's life as good as it can be. We are very happy with Home Care Solutions.