Unfortunately I would not even give this company 1 star but this is the only option. We hired this company for my mom who had just gotten out the hospital after a very long stay of 28 days. She was very weak and would need around the clock care. They require a week up front deposit which was fine but now I know it's because they can't provide what they promise, which leads to cancellations without a full 24 hours. The very first day, the caregiver they sent was 1 and half hours late and ended up leaving 30 minutes early without prior arrangement for care, so my mom was left alone.The next one arrived 2 hours late As I stated before, my mom who has stage 4 cancer had been in a hospital bed for almost a month and was not able to walk at all. Unreliable Care left my mom in a dire situation. We had no choice but to end our agreement with this company and hire a new one that was RELIABLE. Also one caregiver came by Uber and did not have any transportation. They are now charging us for another 24 hours of care since we cancelled without a 24 hour notice. We cancelled at 10:15am and they charged us for the next 24 hours. We only cancelled because they could not provide adequate care which my mom had to have, it wasn't a choice. How could we continue to rely on a company that could not provide the care they promised. They didn't even have Care lined up for the next 24 hours. We have asked for a refund for the extra 24 hours they did NOT provide care but they are refusing. I cannot believe a company is allowed to do this. Please be aware of this company and I would advice to NOT contract them to care for your loved ones.