Jeff was great to work with. He was able to get us a caregiver in a day! Carol was a wonderful caregiver for mom. She was so sweet and caring. I would recommend her anytime.

I have been beyond impressed with Mercy Works Louisville. I had employed other senior care services in the past to care for my elderly parents since I work full-time and have a young child myself. And these services were fine. But there is a huge difference between fine care and way-above-and-beyond care. The owners of MWL get to know each senior client themselves, something that impresses me greatly. In fact, their children brought my parents homemade anniversary cards and valentines this year. I've been able to trust our care-giver with keys to the house, and I know that this person will respond, even outside of normal hours if possible, because of the true sense of caring. They really believe in developing relationships, not just providing care. Both of my parents need help, but my father has recently required more attention. He's had multiple bathroom-related accidents while out in public, and our care-giver not only treated him with respect and helped him maintain his dignity during very embarrassing situations, but also got Dad home and bathed completely to take the pressure off of my mother. And then I got a call to update me about everything that went on to make sure I was kept in the loop. Dealing with my parents swift decline has been hard, but MWL has been the one bright light during an otherwise dark time. It's no exaggeration to say that they've been an answer to a prayer.