At Care.com, we realize that cost of care is a big consideration for families. That's why we are offering an estimate which is based on an average of known rates charged by similar businesses in the area. For actual rates, contact the business directly.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

LICENSING INFORMATION

Care.com has not verified this business license. We strongly encourage you to contact this provider directly or state licensing department to verify their license, qualifications, and credentials.
The Care.com Safety Center has many resources and tools to assist you in verifying and evaluating potential care providers.

Program Details

Type
Assisted living
Continuing care community
Specialized Services
Alzheimers/Dementia care
On-site nurse available
Amenities
Linen service
Laundry service
Guest meals
Beauty/Barber shop
Activities
Educational programs
Creative activities
Off-site excursions
Organized cocial gatherings
Spiritual gatherings
Resident and family meetings
Languages Spoken
English

Cost & Availability

Type Rate Rate Type Availability
-- -- -- --

Ratings & Reviews

( 1)
Laura
06/30/2022
Executive Director Bridget Oconnor is rarely present due to Covid medical issues, but no one acting in her place. When she does make it in, she hides in her office; poor relationships with staff and families. "Working from home" is not sufficient as a Executive Director. Staffing is always short according to those working with my family member. All staffing managers are relatively new to their jobs. Fountain square website has not been updated in years. "Our team" is incorrect: NO DON, Assisted Living Coordinator has been gone a year, NO Memory Care Coordinator, NO Terrace Club Coordinator, NO Dining Manager. The staff pictured are no longer there. The sales Directors have actually been there a while, so they must be bringing new people in. It seems sales is their only job as I do not see them helping around the place, or interacting meaningfully with elders. I can't say that I see this place needing 2 or 3 dedicated to sales-it's not a new building. I'd rather see that manpower going to visiting the residents and actually having time to engage with them. My family has been here for 5 years and in that time I have known 3 directors: Jackie, Melissa, and Bridget. Jackie was the best was very caring, passionate, and personal. Downhill since then. Jackie moved up, Melissa had good rapport with staff then moved away, Bridget came in 2019 and is just unsatisfactory. Many staff left due to her management style, sour personality, and still staff keep leaving. When will Sunrise get a clue? Why do we continue to have our family stay here? Well it's simple- Mom has friendships she's developed and doesn't want to leave. Equally she loves the staff and nurses that provide her much needed care. We have left numerous messages and calls to corporate and are just pacified regarding Bridget's direction. I hope someone actually takes this seriously and makes the needed changes. Sunrise needs a genuine, caring, passionate leader. Bridget just seems like she tells people what we want to hear, lazy, and tired. This is common thought from Sunrise families. I hate to think people will start to move out due to complacency or just wait to sue the establishment. I hope this is helpful to those that are looking for a place for their loved ones. This is the spirit I am writing this. Bottom line: if you are looking, pass over sunrise Fountain Square until their Executive Director is let go or shuffled elsewhere. Look at Arden, Terra Vista, Aspired to name a few. Newer buildings, better air, lower prices, stable staffing. Good luck!
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