The Children's Ark Christian Day School/The Light House

3701 W Spring Creek Pkwy
Plano, TX 75023
3701 W Spring Creek Pkwy, Plano, TX 75023
972-491-0844 972-491-0844

The Children's Ark Christian Day School/The Light House

3701 W Spring Creek Pkwy
Plano, TX 75023
3701 W Spring Creek Pkwy
Plano, TX 75023
972-491-0844 972-491-0844
At Care.com, we realize that cost of care is a big consideration for families. That's why we are offering an estimate which is based on an average of known rates charged by similar businesses in the area. For actual rates, contact the business directly.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

In business since: 1994
Total Employees: 11-50

LICENSING INFORMATION

State license status: Full Permit (Care.com verified on 6/24/2021)
This business has satisfied Texas's requirements to be licensed. For the most up-to-date status and inspection reports, please view this provider's profile on Texas's licensing website.
Licensing requirements typically include:
  • Complying with safety and health inspections
  • Achieving the required levels of educational training
  • Maintaining a minimum caregiver-to-child ratio
  • Other state-defined requirements

Hours

Monday :
6:00AM - 6:00PM
Tuesday :
6:00AM - 6:00PM
Wednesday :
6:00AM - 6:00PM
Thursday :
6:00AM - 6:00PM
Friday :
6:00AM - 6:00PM
Saturday :
Closed
Sunday :
Closed

Program Details

Type
Child Care Center/Day Care Center
Preschool (or Nursery School or Pre-K)
Kindergarten
Additional Details
Summer care / camp

Cost & Availability

Costimate
$182/week
At Care.com, we realize that cost of care is a big consideration for families. That's why we are offering an estimate which is based on an average of known rates charged by similar businesses in the area. For actual rates, contact the business directly.
OFFERINGS
Full Time (5 days/wk)

Ratings & Reviews

( 1)
Michelle T
05/25/2018
We wanted to write a very honest review of this day care because we do not want any other parents to make the mistake of enrolling their child here. We were drawn to Children's Ark because of the Christian values and foundation it is built on, we liked the doctrine of the Sent Church this daycare is a part of as well. Our child was in the 12 -24 month old class for about 3 months.
We were caught up in all the "pro's" of the tour and everything appeared to be a great fit, not the case after we enrolled and started experiencing the operations on a day to day basis.
The classroom was very small, and equipment was somewhat dated. No big deal, however we did bring concerns about certain furniture pieces. Number one, one of the highchairs was older and had a metal bar behind the head area, we would check on child at feeding times and saw them banging head on this metal piece. Our family went out and physically purchased material to go over this metal to eliminate the problem. We provided this to Director, Benita and it was never implemented. We also noticed the diaper changing area had a wooden separator near where child heads would lay, children would hit their head on this, we asked for them to fix, and of course our concerns went unnoticed.
On the same topic of highchair, the feeding time that was on the daily schedule was never the actual time the occasion took place. Our family members would arrive to check on child at this said feeding time, our child was in the highchair for over an hour on multiple occasions. The teachers would feed children then put them down for nap one by one, seems like a good process, however our child was more often the last child to go down, leaving them in the chair for incredibly too long. On 3 occasions our family member was present and our child was sitting in a highchair, in their feces. For how long? We don't want to know. Our family member would take our child home immediately because we were appalled. When we had our child at home and it was feeding time, they would kick and scream when attempting to go in highchair, we thought it was strange and now we know why they are terrified of being stuck in any chair for an extended period of time.
Two of the teachers in the class are excellent, we felt that our concerns would be addressed which is why we stayed longer than we should of. Our child enjoyed the AM teacher especially. The daycare is under new management and we noticed turn over. A new teacher began about a month and a half after enrollment, no notice was given, no introduction, nothing. Very unprofessional in our opinion. This new teacher attitude was the last straw for us. We witnessed them grabbing children's arms, never smiling, just visibly seemed completely miserable. We gave grace the first few encounters, everyone has bad days. This behavior did not change.
We took our child out of this daycare when we arrived and child was in the above mentioned high chair again. We left and advised classroom teachers we will not be returning. Director was out for lunch at that time. The director still to this day has not reached out to us in regard to the dis-enrollment of our child in the middle of the day! Please stay away from Children's ark, we would of done anything to of had an honest review of this day care prior to this experience.
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