Home Instead Senior Care
Home Instead Senior Care
1 Nelson Terrace,
Melrose,
MA
02176
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Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.
About the business
Home Instead Senior Care offers seniors the ability to age gracefully in their homes. We start from one basic mission: to enhance the lives of aging adults and their families.
Our commitment to quality in-home care begins with the unique CAREGiverSM training program we utilize. This comprehensive educational experience equips our CAREGivers to provide ethical and individualized care to every person they touch. Our exceptional CAREGivers live right here in the Melrose, MA area, and they consistently impress us by exceeding our quality standards in order to benefit their own community.
Home Instead, Inc. and the Home Instead Senior Care franchise network demonstrate commitment to quality care through our proprietary PEAQ program, "Pursuing Excellence by Advancing QualitySM". Through a partnership with J.D. Power, CAREGivers and clients are routinely surveyed to ensure consistent delivery of high quality service.
We routinely strive to exceed expectations in these three categories:
Services Provided. Clients wish to choose from a variety of service options, and Home Instead Senior Care of Melrose, MA offers services that range from companionship to advanced care giving. We offer you the maximum number of care giving choices.
Fees. We pride ourselves on delivering high quality care giving at an affordable rate. In fact, our range of service offerings make it possible to provide care within almost any budget.
Service Set-up. We make it easy to get started. Schedule a no-obligation in-home consultation to learn which service offerings might be right for your loved one. It's easy and convenient
Our commitment to quality in-home care begins with the unique CAREGiverSM training program we utilize. This comprehensive educational experience equips our CAREGivers to provide ethical and individualized care to every person they touch. Our exceptional CAREGivers live right here in the Melrose, MA area, and they consistently impress us by exceeding our quality standards in order to benefit their own community.
Home Instead, Inc. and the Home Instead Senior Care franchise network demonstrate commitment to quality care through our proprietary PEAQ program, "Pursuing Excellence by Advancing QualitySM". Through a partnership with J.D. Power, CAREGivers and clients are routinely surveyed to ensure consistent delivery of high quality service.
We routinely strive to exceed expectations in these three categories:
Services Provided. Clients wish to choose from a variety of service options, and Home Instead Senior Care of Melrose, MA offers services that range from companionship to advanced care giving. We offer you the maximum number of care giving choices.
Fees. We pride ourselves on delivering high quality care giving at an affordable rate. In fact, our range of service offerings make it possible to provide care within almost any budget.
Service Set-up. We make it easy to get started. Schedule a no-obligation in-home consultation to learn which service offerings might be right for your loved one. It's easy and convenient
In business since: 2003
Total Employees: 51-200
Awards & Accreditations
WHY WE ARE DIFFERENT
1. High Quality Caregivers - Highly selective caregiver screening process (We hire approximately 10% of the people that apply)
2. Properly Insured - All of our staff is screened, trained, bonded and insured. This includes a CORI, SS# verification and RMV check
3. Drug Testing/Screening - Initial employment and on-going random drug testing of caregivers
4. Quality Assurance Program - Periodic visits to clients by QA Staff to assure client satisfaction and caregiver compatibility
5. Professional Administrative Staff - Professional, responsive, friendly and compassionate client services staff
6. Guaranteed Caregiver/Client Compatibility - Significant focus on achieving client/caregiver compatibility
7. Caregiver/Client Introductions - Personalized caregiver to client introductions by Quality Assurance Staff when services are initiated
8. Quality Monitoring - On-going quality survey through J. D. Power and Associates
9. Accessibility - We are available 24/7/365. If you call after hours, you will speak with a person from our office (not an answering service)
10. Excellent Reputation - Only non-medical home care provider recognized by and participating in member services programs for Tufts Health and Harvard Pilgrim Health
11. Accreditation - Home Instead Senior Care (Boston North) is accredited by the Massachusetts Home Care Alliance
1. High Quality Caregivers - Highly selective caregiver screening process (We hire approximately 10% of the people that apply)
2. Properly Insured - All of our staff is screened, trained, bonded and insured. This includes a CORI, SS# verification and RMV check
3. Drug Testing/Screening - Initial employment and on-going random drug testing of caregivers
4. Quality Assurance Program - Periodic visits to clients by QA Staff to assure client satisfaction and caregiver compatibility
5. Professional Administrative Staff - Professional, responsive, friendly and compassionate client services staff
6. Guaranteed Caregiver/Client Compatibility - Significant focus on achieving client/caregiver compatibility
7. Caregiver/Client Introductions - Personalized caregiver to client introductions by Quality Assurance Staff when services are initiated
8. Quality Monitoring - On-going quality survey through J. D. Power and Associates
9. Accessibility - We are available 24/7/365. If you call after hours, you will speak with a person from our office (not an answering service)
10. Excellent Reputation - Only non-medical home care provider recognized by and participating in member services programs for Tufts Health and Harvard Pilgrim Health
11. Accreditation - Home Instead Senior Care (Boston North) is accredited by the Massachusetts Home Care Alliance
LICENSING INFORMATION
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Program Details
Companion Services
General companion care
Medication reminders
Meal preparation
Grooming assistance
Transportation
Errands
Organization (bill paying, mail sorting)
Light housekeeping
Respite care
Personal Care Services
Bathing, dressing, grooming
Ambulation assistance
Transferring and positioning
Toileting
Incontinence
Feeding and special diet
Languages
English
Spanish
Travel Radius(in miles):
10
Cost & Availability
| Type | Rate | Rate Type | Availability |
|---|---|---|---|
| -- | -- | -- | -- |
OFFERINGS
Hourly Rates
Live-In Services
Overnight
PAYMENT OPTIONS
- Private Pay|
- Long term care insurance
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