Both my kids have been going to Wigwam for years! The teachers treat and love my children as if they're their own. If I ever have an issue or question, Mary is quick to address my concerns.

I recently put my daughter two weeks notice in and requested a full itemized bill. My fiancé entered the daycare and was turned away before he even got my daughters coat off. He was asked to pay the full balance in cash today for her to attend, although I stated I would pay the full balance Friday (3days from now) and I would not pay cash; out of my two year history there has NEVER been a check that bounced so I didn't see why I was being bullied to pay cash. He left the facility and thank goodness we have a flexible nanny for backup, as we are used to abandoning our jobs often for illegitimate reasons. In the evening he went to gather her things as we didn't want to continue this tortuous ride. Upon entering he was told they had took our daughters items and would return them after we had spoke to Charlotte (the owner of Wigwam and Children's Cottage) and that she would decide when we can get her items back!

Out of six employees that instructed me to speak to the owner no one had Charlotte's phone number, email or a direct line where I could leave a message. I called over to Wigwam where Charlotte is usually located and a employee who most likely lied about her name "Addison" said that the only person I could speak to, Mary. Was giving a tour at 4:30p and was not available, I stressed to her it was very urgent and continued to call and pleaded could she excuse herself from the tour for just a moment to provide me with Charlotte's phone number? Her answer "No she's busy and that's too bad you'll just have to try again tomorrow and hung up on me" this was at 5:45pm I'm more than sure the duration of the tour didn't extend an hour plus.

I understand that this a business and that business comes first and the owner Charlotte has no human side at all and that greed fuels every intention she makes including the decision to withhold my billing statement and intimidate me to pay cash in exchange for holding my daughters items for ransom. I've come to a realistic assumption that her businesses are on the decline and given the drastic measures for just two weeks of pay, she is desperately in need and will terrorize and disregard her professionalism to gain every dollar. My experience may be one of a kind but I DO NOT recommend that any parent go down the rabbit hole with either of these daycares, it is truly a nightmare and I hope that I can save a parent the time, money and disrespect that this owner Charlotte and her employees has shown me and my family.

Children's Cottage
215 Telford Pike, Telford, PA 18969
Phone: (215) 723-9102
Wigwam
873 Harleysville Pike, Harleysville, PA 19438
Phone: (215) 256-1222