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Backup Care

Gaps in care can cause disruptions for your employees at home and at work, leading to missed work days and lower productivity. Backup Care offers a quality, subsidized solution to support your employees during times when their regular care is unavailable and they need to work.

The need for Backup Care

87% of employees

have missed work when their regular care was unavailable

84% of caregivers

said Backup Care is a top need

20% of working parents

quit or reduced their working hours due to lack of child care

Why leading employers partner with Care to offer Backup Care

cell phone with Care app showing backup care
  1. Comprehensive care options: We give employees more choice in who they use to meet their Backup Care needs, whether that’s in-center, in-home, at camp, or from their own personal network.
  2. Coverage for all caregivers: We offer equitable Backup Care coverage for employees whomever they care for, including kids, seniors, pets, those with a disability, and more.
  3. Leading safety standards: With access to our network of vetted centers and background-checked in-home caregivers, employees can feel confident that their loved ones are in good hands.
  4. Fully customizable program: We give you control to set daily allowances, co-pay amounts, reimbursement policies, and more to meet your business objectives and employees needs.
  5. Ease of access: Our mobile app and digital platform make it easy for employees to find and schedule Backup Care wherever and whenever they need it.

Care for Business impact

30% decrease in absenteeism

of a caregiver reported by employers

10 days of missed work

saved per year by employees using Backup Care

7,000 days of work saved

by Best Buy since launch of Backup Care program

Testimonials

“Not only were we able to meet the needs of our employees that are here, but it also helped in our recruiting efforts. Offering care benefits has helped us to stand out in the San Diego market because we’re the only ones that are really doing this.”

– Michael Janniere
Director of Benefits, Sharp HealthCare

“The Backup Care benefit specifically, that’s saved Grant Thornton employees over 1,600 days of missed work since we put the program in place. We hear from our employees how much they appreciate the benefit, and the data really shows that. Of those that are enrolled in the program, we see consistent 24% utilization of the program throughout the year.”

– Lou Ann Hutchison
Managing Director of People and Community at Grant Thornton

“Since we launched the program, employees have used more than 7,000 days of Backup Care. That’s a lot of days employees were able to show up for work and serve our customers when they might not have otherwise been able to.”

– Melanie Moriarty
Senior Director, HR Rewards, Best Buy

Helpful resources

Learn more about the importance of care

Parent sitting with child on bed while trying to get work done

Can your company afford NOT to offer Backup Care?
It happens to even your most organized and highest performing employees. Their child, adult or pet care plans fall through unexpectedly leaving them scrambling to find care so they can
Read more about Can your company afford NOT to offer Backup Care?
backup care benefits

Why Backup Care is a must-have employee benefit
Backup Care, an employer-sponsored benefit that helps employees fill gaps in care—for children, adults, and pets—so they can get to work as scheduled, is one of the most critical employee
Read more about Why Backup Care is a must-have employee benefit
child home sick needs backup care

What to Look for in a Backup Care Program
Many working parents turn to family or friends for help when child care arrangements fall through. However, not every parent has the luxury of someone they can count on for
Read more about What to Look for in a Backup Care Program