At Care.com, we realize that cost of care is a big consideration for families. That's why we are offering an estimate which is based on an average of known rates charged by similar businesses in the area. For actual rates, contact the business directly.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

SPECIAL OFFER
Mention Care.com to receive a free in-home consultation and 25% off for start of home care services.
In business since: 2014
Total Employees: 11-50

LICENSING INFORMATION

Care.com has not verified this business license. We strongly encourage you to contact this provider directly or state licensing department to verify their license, qualifications, and credentials.
The Care.com Safety Center has many resources and tools to assist you in verifying and evaluating potential care providers.

Hours

Monday :
9:00AM - 4:30PM
Tuesday :
9:00AM - 4:30PM
Wednesday :
9:00AM - 4:30PM
Thursday :
9:00AM - 4:30PM
Friday :
9:00AM - 4:30PM
Saturday :
9:00AM - 4:30PM
Sunday :
9:00AM - 4:30PM

Program Details

Companion Services
General companion care
Medication reminders
Meal preparation
Grooming assistance
Transportation
Errands
Organization (bill paying, mail sorting)
Light housekeeping
Live-in services
Respite care
Personal Care Services
Bathing, dressing, grooming
Ambulation assistance
Transferring and positioning
Toileting
Incontinence
Transportation (medical)
Feeding and special diet
Skilled Nursing Care Service
Alzheimer's/Dementia care
Stroke care
Medication management
Parkinson's care
Languages
Cantonese (Chinese)
English
Spanish
Vietnamese

Cost & Availability

Type Rate Rate Type Availability *
Personal Care $ 23 per hour Yes
Companion/Homemaker Care $ 23 per hour Yes
Overnight $ 23 per hour Yes
Live-In Services $ 290 per day Yes
*availability last updated on 01/22/2020
OFFERINGS
Hourly Rates
Live-In Services
Overnight
Short shifts
PAYMENT OPTIONS
  • Private Pay|
  • Veteran's Benefits|
  • Long term care insurance

Ratings & Reviews

( 17)
Anonymous
03/29/2020
I've worked with this company for quite some time now and regardless of their small company I still expected full professionalism. Carmen is not a responsible manager to her employees.
Melissa
12/08/2019
Great staff and Carmen made everything run smoothly. They are also reasonably priced. I was actually referred by a friend who also uses their services and I would highly recommend. I will use again if we ever needed those services in the future.
Deborah B
11/29/2019
My first contact with Shining Star Home Care was a voicemail left by Francesca. I had 4 callbacks from different agencies including hers. Her message was so warm and caring they were the first company I called back and don't regret it. They came to my parents home to meet my mom and clearly define what level of care and services we needed and we interviewed 3 candidates to determine whom would fit my mom's needs and whom my mom would be most comfortable with. We are very happy with the carer that we selected from our three choices & my mom enjoys her company & is well cared for.
Shining star provide us with a great, reliable service and have a very efficient billing process which makes our monetary transactions very easy and stress free.
I would definitely recommend this company for the kind, compassionate service which they provide.
Nicole D
05/25/2019
Shining Star is a care agency that all agencies should example after. The professionalism is grade A. Their integrity is not only reliable, it relieves stress because you know without a doubt that the Director and staff will put their all into finding the exact care you need. They are provable. I am a 50 year old disabled woman who's independent and on my own, Shining Star always makes me feel like they are watching out for my care needs like family would.
Gary
05/24/2019
Carmen at Shining Star Home Care has provided 24/7 live-in care for my step mother for more than 3 years. Shining Star is an excellent care provider to work with and I would recommend them if you are searching for in-home care. Evelyn, my step-mother's caregiver has been excellent for these 3 years. She is a confident, compassionate, and caring person. Our family is very appreciative and confident with the care given. Thank you Carmen and Thank You Evelyn.
Laurie
02/14/2019
Shining Star has been an excellent company to work with. My mother needs more care now and they sent us Claudia. She was always on time and very kind. My mother loved her. I have great confidence in Shining Star and I look forward to using them again in the future.
Jan H
09/07/2018
Looking for a caregiver ...look no more and call Shining Star Home Care, I highly recommend Shining Star. Carmen and her dedicated staff of caregivers are fantastic. I used the the 24 hour live-in service for over 5 years for my parents. Thank you Carmen.
Cecilia B
10/09/2017
I recently was in need of home care for a family member and Carmen from Shining Star Home care reached out to me thru care.com. Her kindness, compassion, professionalism and prompt respone to our inquiry for home care was greatly appreciated. She made our family feel comfortable and at ease since this was our first time needing this type of service.
Camille A
09/12/2017
My mom had undergone hip replacement surgery and after falling the day after she was discharged from the hospital, we quickly realized she would need more assistance over a greater length of time than we had planned for.

Carmen met with us to assess my mother's needs and immediately started working on arranging for the right caregiver on her staff that she felt would be a good fit. She answered all our questions, and was very clear in terms of what our options were, what the caregiver would provide, and what to expect.

Carmen arranged for us to meet with the potential caregivers to interview them and confirm we were comfortable with them. We had two caregivers that split the week up to care for my mother. Both were very helpful, compassionate and attentive. Most of all, we felt relieved knowing that my mom was in safe and capable hands.

I highly recommend Shining Star Home Care if you have a loved one that is in need of caregiver services!
Tom
08/24/2017
We have used many firms, and Carmen is an excellent care manager/owner. We found an excellent caregiver to care for my wife who is a stroke survivor. She is still very active, but needs a companion
Natalie M
08/12/2017
Carmen is always very nice and she follows through. I called her a few different times for info and she always called me back when she said she would. I wasn't ready for care until a few weeks later and she had someone available for me. Thank you Carmen.
Reply from Shining Star Home Care, Inc.
Hi Natalie,
Thank you for your kind words, and it has been a pleasure to work with your family! It's families like yours that we strive to give the best care we can!

-Carmen | Shining Star Home Care, Inc.
08/12/2017
Cherie M
08/12/2017
I found Carmen through Care.com several months ago. I spoke to her and she was very helpful and very nice. Unfortunately, our family member was not released from the hospital at that time afterall. Carmen kept in touch through emails a few times to let me know that she was there for us when we needed her. Eleven months later my family member was finally discharged so we called Carmen....she remembered us! I was so touched. Sometimes through and illness (as a family member) you feel sad and alone, but Carmen reassured me that she and her team would take great care of our family member. So far she has lived up to her word! Thank you Shining Star!
Reply from Shining Star Home Care, Inc.
Hi Cherie,
We know that finding care for a loved one along with other daily life struggles can at times be a difficult and challenging transition. We thank you for giving us the opportunity and honor to care for your family member!
08/12/2017
Giovanna
08/10/2017
I have been very pleased with the genuine care my loved one receives from the caregivers. The customer service has been above and beyond and truly appreciated! I would highly recommend Shining Star Home Care.
Reply from Shining Star Home Care, Inc.
Giovanna,
We are so happy to hear that you are happy with our services. We sincerely thank you for your continued support!

All the best,
08/12/2017
Margaret
04/16/2016
Carmen and her dedicated staff of well-trained caregivers are compassionate, attentive, kind, and caring. They listen to the needs of your loved one and provide care specifically tailored to the client. Carmen was prompt and efficient to meet our needs in a timely manner. I highly recommend Shining Star Home Care.
Reply from Shining Star Home Care, Inc.
Hi Mrs. Clowes,
We thank you for your kind words! We pride ourselves in delivering the best care and love for all our families, and it was a pleasure to do the same for you! Thank you for being a part of the Shining Star Family!

Carmen
04/16/2016
Scott B
04/12/2015
Shining Star Home Care has provided my father 24/7 home care services for over 2 months in Cerritos. They have the best rates in LA/ Orange County. I feel I'm getting the best value for the service.
Mr. P
04/12/2015
Shining Star is a wonderful agency. Carmen is a caring person and loves what she does. She goes out of her way to accommodate our needs.
Freddy C
10/14/2014
Carmen is a very kind person and always good to my parents. She makes sure they are always taken care of even when she is not around. Overall, I recommend Shining Star Home Care to anyone or family in need of home care services for their loved ones!
Reply from Shining Star Home Care, Inc.
Hello Freddy,

Thank you very much for your kind words! I take pride in my work and really love what I do. It is my goal to make every family feel the way you feel.
10/24/2014
SPECIAL OFFER
Mention Care.com to receive a free in-home consultation and 25% off for start of home care services.
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Companion Care Skilled Nursing Care
Personal Care Live-in Care
Private Pay Long Term Care Insurance
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