At Care.com, we realize that cost of care is a big consideration for families. That's why we are offering an estimate which is based on an average of known rates charged by similar businesses in the area. For actual rates, contact the business directly.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

In business since: 2006
Total Employees: 201-500
Awards & Accreditations
CHAP Accredited.
Franklin County Awards for Excellence in Services.

LICENSING INFORMATION

Care.com has not verified this business license. We strongly encourage you to contact this provider directly or state licensing department to verify their license, qualifications, and credentials.
The Care.com Safety Center has many resources and tools to assist you in verifying and evaluating potential care providers.

Program Details

Companion Services
General companion care
Medication reminders
Meal preparation
Grooming assistance
Transportation
Errands
Organization (bill paying, mail sorting)
Home maintenance/handyman
Light housekeeping
Respite care
Personal Care Services
Bathing, dressing, grooming
Ambulation assistance
Transferring and positioning
Toileting
Incontinence
Transportation (medical)
Feeding and special diet
Skilled Nursing Care Service
Alzheimer's/Dementia care
Physical therapy
Stroke care
Skilled nursing care
Medication management
Speech therapy
Parkinson's care
Languages
English
Russian
Spanish
Sign Language (ASL)
Sign Language (SEE Sign)
Travel Radius(in miles):
200

Cost & Availability

Type Rate Rate Type Availability
-- -- -- --
OFFERINGS
Hourly Rates
Overnight
Short shifts
PAYMENT OPTIONS
  • Private Pay|
  • Medicare|
  • Medicaid|
  • Veteran's Benefits|
  • Long term care insurance

Ratings & Reviews

( 6)
Anonymous
12/20/2021
This company and its workers are very rude and completely unprofessional. When they show up to the clients home it's not just one car that shows it's like 4 or 5 and when they do show up they block the neighbors driveway, will blatantly tresspass on the neighbors property by just pulling in someone's driveway and just leave their vehicle. The workers then become irate with neighbors ie: name calling, littering, systemic bullying by calling the police for no reason other than the fact that someone put them.in their place about being a good neighbor. I understand you have a client to take care of but for your company to just flat out just be rude and disrespectful to your surrounding neighbors not knowing who had their eye on possible hiring your company for their own family members to be treated like trash every time they are there to see their client is not right. I wouldn't hire this company at all nor would I recommend any one to do so.
Unprofessional
Rude
Disrespectful
No respect for other people's property
Anonymous
06/01/2021
Worst company I have ever worked for! Unless your Russian, they will find a way to boot you! You aren't trained and it's a lawsuit waiting to happen. Run!
Anonymous
03/21/2021
Unless your Russian, don't work here. Biased, unprofessional and I wouldn't trust them to care for anyone! Training is poor, management is disgraceful.
Margery M
07/11/2016
Tori and Heather help schedule my weekly escort and homemaker services. I get along with most workers and enjoy trying different vehicles.
Florence provides professional nursing care on my diabetic skin care when required.
Reply from Prime Home Care
Thank you Miss Miller!
We appreciate your kind words and being a wonderful patient to have!
I enjoy our emails very much!

Talk Soon,
Heather S.
07/11/2016
Tori D
07/11/2016
Great place to work!
Arlis V
07/11/2016
I have had 5 aides since I have signed up with this agency this, 2016 through Senior Option. I was really upset when I was counting on the aide to assist me last week before a party I was holding at my home on 7/9/16 because she didn't show up and the office called me at the last minute to state the aide would not be coming and it created a huge problem for me because I am in a wheelchair and cannot reach everything I need to be able to clean, cook, etc., those things needed to prepare to have company in my home. I have been very disappointed in the quality of help I have received.
Reply from Prime Home Care
Miss Vaughn,
As I have said to you on the phone when we did speak about this issue - I deeply apologize. The employee that did not show up for you has been terminated from our company. Although our goal, we cannot guarantee the same care giver or home aide each visit and that is stated in admission procedures. In response to the last minute call off or no show procedures we are implementing a new position in the company of an "On-Call Home Aide" that would be available immediately in such cases. We do hope you will have a better experience with us from this point forward.

Sincerely,
Heather S.
07/11/2016
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