Safety Matters

For Families

Safety checks to help you hire with confidence

Learn more about safety check options that help you get greater insight into your caregiver before and after you hire.

For Families & Professional Caregivers

We’re putting safety at the heart of our community with our improved safety program—CareProtect.

Learn more about the safety checks you may be asked to opt in to as a caregiver on Care.com.

For Professional Caregivers

Scammers use realistic-looking emails to trick members—learn how to spot and report them safely.

For families & professional caregivers

Verifying your identity helps keep our platform safe, trusted, and scam-free.

For Families

Learn how to identify and avoid phishing when communicating with others online.

For families & professional caregivers

Find out how to spot and avoid some common job scams when looking for work as a caregiver.

For professional caregivers

Recognize when job posts, reviews, or messages may signal unsafe or misleading intentions with families.

For professional caregivers

We’ve extended hours for our dedicated phone line to help better address any safety concerns and questions.

For Families & Professional Caregivers