Hi, I'm Viviana, a bilingual (English/Spanish) mom of three and a medical-trained caregiver with over 15 years of hands-on experience supporting children and adults with special needs. I'm a former EMT, Medical Assistant, Phlebotomy/EKG & Dialysis Technician, and I'm CPR & First Aid trained. I've worked with individuals who have ADHD, Autism, Speech Delay, Cerebral Palsy, Down Syndrome, and Mental-Health challenges. I provide compassionate, structured care and help families with Positive Behavioral Support, Feeding, Personal Care, Assistive Technology, Brushing Protocols, EPI Pen use, and Blood-Sugar Testing. I also help parents advocate for DOE/IEP services and build care routines that support both home and school goals. Families describe me as patient, reliable, and easy to communicate with. I'm flexible when expectations are clear and respectful -- teamwork and communication are key.