About Richmond

My 6 years experience with seniors care involves demonstrating respect, empathy, and active listening while being mindful of individual preferences and communication. 1. My Empathy and Respect: Treat them with dignity: Use titles like Mr. or Ms. unless they prefer otherwise. Show genuine interest: Actively listen to their stories and questions, demonstrating that their experiences know that they may have had different life experiences and values, and be open to learning from them. Avoid assumptions: Be mindful of stereotypes and treat each individual as a unique person. 2. My Effective Communication: Use clear and simple language and be mindful of nonverbal communication: Pay attention to their body language and facial expressions. 3. My Active Listening and Shared Experiences: Listen more than you speak: Give them the opportunity to share their thoughts and experiences. Share personal stories (with permission): 4. My patient: Allow them time to process information and respond.