The smarter way to find care you can trust

All caregivers undergo Care.com's initial background check before they can interact with families. This initial check includes:

• SSN trace
• National Sex Offender Public Website search**
• Federal criminal records search
• Multi-jurisdictional criminal search
• County criminal records search

Beyond the initial required check, Care.com membership includes continuous monitoring post-hire for free, which means that families can opt into alerts if a caregiver's criminal record changes after they've been hired.

Care.com also offers additional safety checks for purchase, such as motor vehicles records check and social media check.

Care.com’s hiring tools include:

• Posting a job - caregivers apply to you
• Messaging
• Directory search - includes filters for hourly rate, skills, experience and more
• Hiring hub - review, shortlist and add private notes on your applicants
• Video interviewing - connect with caregivers directly without sharing personal info
• Feature your job - highlights your job post for increased visibility (additional fee)
• Hiring helper - get advice on pay, job contracts and more (additional fee)
• HomePay - expert tax and payroll support (discounted rate)

Free platforms are free for a reason. While you save on monetary costs, there are hidden costs like time spent, number of caregivers available and included safety checks.

And if you are relying on social media group recommendations or referrals, it may seem more reassuring, but it's not the same as knowing the caregiver has gone through multiple safety checks. It also doesn’t mean that they had a good experience with that caregiver.

Care.com memberships help pay for the infrastructure that makes finding and managing care easier. This includes job posting, messaging—plus built-in tools like video interviews for more support throughout the hiring process.

You can also search for caregivers directly and filter by rating, experience, professional skills and hourly rate. These tools are essential for families to find the right match more safely and easily, plus 24/7 support along the way.

Care.com members can also search across multiple care types—including child care, senior care, pet care, housekeeping, tutoring, and more—all under one membership.

Also worth noting, Care.com members get exclusive discounts on things like daycare tuition, senior living communities, travel, and more, saving an average of $1,000/year, which more than covers the cost of membership.

Care.com's customer support team is available 24/7 by phone, chat, or email.

Care needs don’t always stay in one lane. A family looking for child care today may need pet care, tutoring, housekeeping, or senior care down the road. Some parents also opt for multiple care arrangements, such as hiring a nanny and enrolling their child in enrichment activities.

Care.com helps families manage multiple care needs in one place, with access to child care, senior care, pet care, housekeeping, tutoring, and adult care under a single membership. Members also get access to center-based care, such as daycares, activities and camps.