About Shona

With over a decade of experience in adult and senior care, I've found my calling in providing compassionate support to those who need it most. My approach is rooted in patience, calm, and a detail-oriented professionalism. I strive to understand each care recipient's unique preferences and personal history to foster a genuine connection. I'm skilled in adapting to changing routines, de-escalating stressful situations, and handling confusion or agitation with empathy. Communication is key, and I provide families with daily written reports and verbal updates, always following their preferred method. I am certified in CPR and First Aid. My previous experiences have instilled in me a deep appreciation for the impact of quality care, and I look forward to bringing my dedication to your family.