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Phoenix, AZ 85018
from $27 per hour
(1)
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Experience: 10 yrs
I am a loving, responsible, and experienced nanny with over 12 years of dedicated work caring for babies, toddlers, and young children. I specialize in newborn and infant care, offering families peace of mind through my nurturing and attentive approach. I create a warm and safe environment where children can learn, grow, and feel loved. I'm patient, organized, and deeply committed to each child's well-being and development. Families describe me as kind, trustworthy, and dependable - someone who truly loves what she does. My goal is to support families by providing exceptional care, encouraging positive routines, and helping little ones reach every milestone with love and joy.
Luz was great in the beginning. She said all the right things when it came to working for us. She said she would care for our child, as we asked, do light housework, and take initiative. Luz cared for our son very well - well we thought. We would instruct her how much to feed and how often but she wouldn't listen. She was feeding him 4-5oz. every 2 hours or less. I had many conversations with her about only feeding him when he was hungry but she wouldn't listen to me until I took her into my pediatrician and she said "wow, that's a lot". After that, I asked her to feed him oatmeal in the morning, and vegetable in the afternoon and to only give him 4 oz of formula thru the day WHEN he was hungry. At first she did that, but then she started going back to doing what she wanted. She even started to double the amount of food without consulting me first. I would ask her about it and explain to her that doubling his food overnight is like giving him 10oz of formula at once. She said, "oh, I sorry. I will not do again". But she just did it again, and again. And all week, she continued to give him 5oz each time she feed him throughout the days. She ended up getting another offer less than 2 weeks ago, giving us notice. Yes, we were upset because we wanted her for the long haul, thinking we could work thru the discrepancies we had about our sons feeding schedule. but after we thought about it, we quickly felt like god was giving us a sign because she wasn't a great match after all. I work from home 2-3 days a week and she told me today "I'm really leaving because I not used to working when parents are home telling me what to do". "I'm used to my former job and they would leave me sticky-notes". I said "really?" she said "si". So I followed her instruction and left her sticky notes. I felt like she turned unprofessional after putting in her 2-weeks. Asking me to pay her so she can leave. I couldn't because I had work to do and I needed her to honor her commitment in a professional manner. But she failed. I should be able to tell her if something is changed, not to overfeed my child, etc. - it's my child and I'm paying her -after all!! I also never brought this up to her, but my husband and I feel like she wasn't watching our son and he must have gotten his thumbnail caught or smashed into something when she wasn't looking. because after I came home from work one day, I noticed his thumbnail was half off! I wanted to give her the benefit of the doubt thinking she would have talked to us about that but she never would tell us very much at the end of the day when we would ask her how he was for the day. My gut intuition is telling me that it happened while she was caring for him. I would not recommend her for caring for an infant. We got the feeling that she wanted to sit around and do nothing. She would vacuum during my sons play time rather than actually play with him. I told her before we hired her "During his awake times, I want you interacting with him, reading, playing, etc... only when he naps do I want you to help with housework. Of course, she didn't listen. I asked her to stop vacuuming in front of him when he was playing because the loud noise was too much for his 5 month old little ear drums. She didn't seem to care while my child was crying. I think its also important to note, I would see her sitting in front of my son - on her phone rather than playing with my son. I watched her do that for 15-20 minutes one day. I asked her to not use her phone while he was awake unless it was urgent, did she listen? NO. I continued to see her on her phone while she would be holding my son, numerous times. She has a hard time with communicating and we feel she doesn't understand English all that well. She was very rude to me during her final days. I had to let her go before the 2-weeks was up because of the way she spoke to me and I noticed her not giving 100% to my son. Out of the 6 weeks she was with us, she was late 4 times. 2 of those she let us know, the other 2 she did not. Each time she was late, she made me late getting into the office to start my day. She has a car but doesn't know how to park. She would park in the center of the cul-de-sac entry, one day the trash service wasn't able to get in so they didn't pick up our trash. My neighbors complained to me be about that. If you are looking for a babysitter - she is good. But a "nanny" one who cares for your child and interacts with them to help them develop - look for someone else. And she really doesn't like it if you work from home and your able to observe (those words directly came out of her mouth today).
3/4/2016
Age groups
Rates
Recurring jobs
$27-28/hr
One time jobs
1 child
$27/hr
2 children
$30/hr
Can help with
Child care
Companion care
Craft assistance
Groceries/errands
Transportation
Travel
Languages
English
Spanish
Professional skills
CPR / First Aid trained
Other Qualifications & Credentials
My experience for 4 years full time nanny and the best references from 2 families that know about my responsibility
dedication and real love to their kids.
Additional details
Comfortable with pets
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