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Kyla H.

Background checked

Newport, NH 03773

from $45 per hour

(1)

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Kyla H. completed a Care.com Background Check

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About Kyla

Experience: 8 yrs

Bringing eight years of dedicated housekeeping experience to your home. I understand the importance of building trust and making you feel comfortable. My approach to scheduling is very reliable, and I proactively communicate any adjustments. If you have a specific request, I listen carefully, ask questions, and happily adjust my approach. I provide standard, deep, and move-out cleaning services. I am happy to assist with kitchen, general room, oven, and refrigerator cleaning. I have experience cleaning stubborn stains, delicate surfaces, and pet-related messes. I primarily use eco-friendly cleaning products and align my choices with your preferences. Holding a high school degree, I am CPR and First Aid trained. Knowing I can give you more time to spend with your loved ones brings me joy.

Most recent review

1.0
based on 1 review

I rarely leave negative reviews, but I feel it's important to share my experience. I'm in the middle of a cross-country move and preparing my home to be listed for sale. The house is already empty, and I hired Kyla to do a final cleaning so professional photos could be taken the following day. I specifically arranged for my three young children to be out of the house so she could work uninterrupted. We agreed she would arrive at 3:00 PM. Around 2:30 PM, I texted to let her know I was home from work, the kids were gone, and she could come over whenever she was ready. She responded immediately asking if it was okay to bring her 12-year-old child with her. I told her that was fine as long as it didn't interfere with the job. When 3:15 PM came and went, I reached out to ask if she was on her way. By 3:45 PM, with no arrival, I let her know that if she couldn't be there within 15 minutes, not to come at all because I couldn't keep delaying everything. She never showed up. Instead of getting the help I had scheduled and planned around, I spent the entire evening scrambling to clean the house myself while juggling my three kids. My husband also lost the opportunity to mow the lawn before the listing photos because he had to watch the children while I cleaned. I understand that emergencies and unexpected situations happen, but communication and reliability are essential when you're running a business. Being left waiting without the service I had scheduled created a great deal of unnecessary stress during an already overwhelming cross-country move. Based on my experience, I cannot recommend this person.

Profile image of Jessica R.
Jessica R.

7/28/2026

Services

Services offered

General room cleaning

Kitchen cleaning

Laundry

Move-out cleaning

Oven cleaning

Refrigerator cleaning

Rates

Recurring jobs

$45/hr

Can help with

Kyla hasn't provided this information.

Qualifications

Languages

English

Additional details

Comfortable with pets

Non-smoker

Safety

Visit our Safety Center to learn more.

Care.com Background Check

Completed

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