About Kristal

Reviewed on 10/11/2023

I wasn’t going to write a review but I think I need to because the main reason why we hired Kristal was because she had over 20 raving reviews which I suspect may be not be real. Upon meeting Kristal she was very nice, she sounded very knowledgeable since she said she helped a family sleep train their baby, any sleep training experience is a plus to us because we started sleeping training at 4 months and our daughter is 1 now she she’s got a pretty set schedule and is a great sleeper. Kristal asked for a schedule and I typed it up as well as texted her a copy. It blows my mind that she couldn’t follow it on 3 separate occasions in which in a couple of her reviews other families said she followed directions to the tee. The first day she asked if she lets my baby nap pass 11am (the time she is supposed to wake up). First red flag because a certified sleep trainer will know to follow the schedule and know how long she should nap for. Second red flag, she woke the baby up 1 hour early the next day (any trained sleep trainer/specialist would know if the baby cries to wait a few minutes before going in because babies who are sleep trained soothe themselves.) Kristal did not wait and went in instantly. The same day she forgets to give my daughter her bottle and when asked she responded that she got water instead. Her excuse was that she was “distracted” by her waking early. DISTRACTED?! You have one job! I was very upset but my husband said she was learning so I told her going forward to please follow the schedule. The next day she didn’t close my front door all the way and I found it cracked and unlocked. That is a safety concern. Anyone can walk right in and my dog can get out. I had to tell her to make sure the door is closed and locked behind her when she walks in, should be common sense. Then the straw that broke the camels back was she tried to feed the baby early this time. I just had enough after that, I was going to let her go but she actually did me a favor by saying she couldn’t come anymore and had to leave early because her husband got called into work. In my opinion Kristal didn’t seem very experienced. I also should’ve seen it as a red flag when she couldn’t provide a resume when asked. She was just not fit for us at the end of the day.