About Alana

Hi! My name is Alana, and I'm a dependable, caring, and hardworking person with experience in healthcare and customer service. I'm an NHA Certified Clinical Medical Assistant (CCMA) and have worked in urgent care and neurology, where I learned how to stay calm under pressure, communicate well, and help people feel comfortable and cared for. I'm patient, organized, reliable, and enjoy helping others with daily needs, routines, and creating a positive environment. I also have experience working in restaurants and fast-paced settings, which strengthened my responsibility, multitasking, and people skills. I'm comfortable working independently, adapting to different personalities and needs, and making sure families feel supported and confident in the care provided. I take pride in being trustworthy, compassionate, and dependable, and I'm looking forward to helping others however I can!