About Adriana

Patient and reliable IT professional with over 10 years of experience providing technical support, system troubleshooting, and user training across multiple platforms and industries. I specialize in simplifying complex tech concepts and guiding learners through computers, software, business fundamentals, and general problem-solving. My background includes work as a Systems Support Specialist, HL7 Interface Analyst, and Field Tech, where I supported clients with software installs, hardware setup, data recovery, and network issues. I've also worked directly with youth in educational programs, offering homework help, mentoring, and tech skill-building in supportive, structured environments. I bring a calm and encouraging teaching style that meets each learner at their level and pace. I enjoy helping people gain confidence with tools they use every day and ensuring they feel heard and supported. Available for virtual tutoring with flexible scheduling to meet your needs.