Looking for an outstanding Business Intelligence Analyst to join our team at Care.com! We are the largest global technology platform for online care services, helping families, businesses, and corporate employees find high-quality care for their kids, pets, parents, and homes. We're seeking innovative, entrepreneurial, and genuinely nice people to join our team!
The DevOps team member is responsible for the tooling and automation underlying the deployment, monitoring, and management of Care.com's services and applications. They provide 24x7 operational support to the engineering teams responsible for the applications themselves, and work with those teams to ensure that requirements around compliance and availability are met.
The Paid Social Media Manager will develop, launch, and optimize high performing paid social campaigns to drive new customer acquisition. Our ideal candidate is passionate about and has experience in analyzing/optimizing campaign performance, reporting, developing testing methodologies, rolling out new creative and copy, identifying new ways to scale and driving down acquisition costs.
Looking for an outstanding Senior Business Intelligence Analyst to join our team at Care.com! We are the largest global technology platform for online care services, helping families, businesses, and corporate employees find high-quality care for their kids, pets, parents, and homes. We're seeking innovative, entrepreneurial, and genuinely nice people to join our team!
We are seeking a highly motivated individual to join the Technology team in the position of UI Engineer. The candidate would join a small, agile team responsible for building a platform to support our community team. The candidate will be responsible for analysis, design, programming, testing, documentation and implementation of new product features.
Care is looking for a Sr. Product Designer for our new Emerging Verticals team. An entrepreneurial team responsible for Care.com’s exploration and expansion within new industries, you’ll be a key member of the core group creating innovative products and services to add to our family care portfolio and help service families through all stages of life.
The DevOps team is responsible for the tooling and automation underlying the deployment, monitoring, and management of Care.com's services and applications. They provide 24x7 operational support to the engineering teams responsible for the applications themselves, and work with those teams to ensure that requirements around compliance and availability are met. As subject matter experts, Principal level engineers are expected to take ownership of key parts of Care.com’s infrastructure and guide related standards discussions and initiatives. They work closely with architects on the Engineering team to design and then implement fundamental aspects of the platform. Within the Devops team, Principal level engineers provide mentorship and guidance to more junior members of the team and help ensure that team priorities and goals are being met.
As a member of the Care@Work team, the Associate Account Manager serves as the primary business contact for Care@Work clients and consistently provides excellent client service to accounts, as well as represent client needs and goals within Care.com.
Are you ready to create user experiences that matter and make people’s lives better? Care.com is looking for a top-notch Sr. Product Designer to join our agile team to strategize and create outstanding user experience for our clients. The ideal person will be passionate about user experience and visual design with an ability to artfully realize UX designs on our desktop, mobile web, iOS and Android applications. If you are up for the challenge, get in touch!
The Marketing Solutions Specialist will proactively build client relationships while consistently achieving and exceeding revenue objectives. This position calls for a high-energy relationship builder who can identify key client managers, navigate business terms, and secure partnerships that are mutually beneficial to Care.com and our clients.
Looking for an outstanding Manager of Business Intelligence to join and led a team at Care.com! We are the largest global technology platform for online care services, helping families, businesses, and corporate employees find high-quality care for their kids, pets, parents, and homes. We're seeking innovative, entrepreneurial, and genuinely nice people to join our team!
The Sales Manager- Marketing Solutions position oversees a team of 10-15 Marketing Solutions Specialists selling B2B advertising and staffing solutions. You’ll work side by side with your team to teach them sales fundamentals and strategy, assist with sales calls, and monitor performance. If you’re the kind of leader who likes to roll their sleeves up and get in the fray, this is the job for you!
The Director of eCommerce & Marketing Strategy for LifeMart is responsible for merchandising the LifeMart product offering and optimizing the user experience to positively impact KPIs. This includes the ability to measure performance, gather insights, and make strategy recommendations in multiple areas including: member acquisition/retention, site engagement, email marketing, and merchant performance. The Director of eCommerce & Marketing Strategy will work with product, marketing and creative resources and coordinate all user experience testing and enhancements. The director will set the performance objectives and measurement criteria, and track results. Candidate is expected to possess a fundamental understanding of ecommerce, product/service merchandising, usability design and testing.
As VP of Customer Success, you will lead our fast growing Customer Success team and become an integral leader in transforming how our customers engage with and utilize our product and services. The ideal candidate will bring a customer first mindset with a proven record of leading customer engagement/success teams in the HR space.
Care.com is looking for a Streaming TV / Audio Manager to support the paid acquisition team. In this role, you will help drive Care.com's non-linear marketing channel through scaling a sizable budget and optimizing performance across individual publishers.
Interested in a career at Care.com, but don’t see a role that best fits you right now? Submit a general Sales application here, and we’ll review your qualifications for upcoming openings!
The LifeCare Specialist is responsible for conducting needs assessments and research for community resources related to a clients’ presenting situation or identified need. In this role, the Specialist must use their educational background and institutional knowledge to interpret and assess client requests. They must demonstrate and utilize problem solving skills, effective communication techniques and strong interpersonal skills. In addition to client interactions, a Specialist is directly responsible for locating and contacting community resources and assistance to help meet his/her clients’ needs. Independent judgment and discretion is expected when locating the most appropriate resources and assistance for clients. Client interactions are via telephone, web, chat, and email.
Care@Work is searching for a Web Marketing & Engineering Director to build out our B2B web presence and strategy as we ramp up our focus on acquiring and retaining business clients. The ideal candidate is a self-starter who is a blend of a web marketing expert, web engineer, and data-driven marketer, ideally in a B2B company with a robust partner marketing business model. This role will work closely with product, product marketing, global marketers, designers, researchers, and developers to build our web presence then proactively manage, prioritize, execute, and continually optimize all web projects. The ability to creatively problem-solve and effectively communicate across all teams, as well as with executives, will be crucial for success. In addition, this role will report key success metrics and test findings/results and make recommendations for improving the experience and over site conversion.
This unique product management role offers an opportunity to take a mobile-first approach to manage a true B2B2C product suite that caters to consumers while relying on a broad spectrum of stakeholder input ranging from prospects and enterprise sales to partners and employee affinity groups. The ideal candidate should have a strong background in mobile app development, as well as solid experience developing high-traffic consumer user experiences while balancing feedback from multiple (sometimes conflicting) stakeholders. You will be working hand in hand with delivery teams across both mobile and web, taking a mobile-first approach to creating a holistic user experience. Close collaboration with stakeholders across the business, from sales and operations to marketing and network management, will be critical for this role. As the Sr. Mobile & Growth Product Manager for the Care@Work business, you'll be responsible for creating a seamless, mobile-first experience that integrates multiple products and services. Projects will include a complete redesign of our Care@Work mobile apps, user experience integrations of third-party services, and voice of the customer-driven product and service enhancements.
The Safety Program Manager is responsible for maintaining a comprehensive pulse on program trends and opportunities and using data insights to advise safety policy and process development for the Care.com Safety Program across business lines and geographies. This position will work with a cross-functional team passionate about the safety of the Care.com platform and its members. Responsibilities will include drafting policies and procedures, analyzing data to advise the progression of the Safety Program, and surfacing data insights to ensure the maximum efficiency of internal and external safety tooling. The ideal candidate will have experience working in trust and safety programs for on-demand and other online marketplace services that connect individuals in the physical space, as well as experience analyzing large data sets to advise programmatic and policy decisions.
As the product manager for our Bookings team, you will be at the forefront of evolving how families find care for all that they love. You’ll help our members find and book quality caregivers quickly and easily directly on our platform, and lead the experience end-to-end. From evolving our bookings experience for a date night babysitter, to growing the service to other key markets and verticals, you’ll drive a crucial part of Care’s business and product forward. You'll lead a dedicated team of hardworking engineers and other cross functional partners to expand this important product line and give users a stellar user experience along the way.
If you’re a Software Engineering Manager who has a track record of delivery and you lean towards product thinking and believe that excellence in tech facilitates excellence everywhere, we're looking for the type of manager who is a fearless coach and realizes the team is the foundation for success. We’re busy migrating our legacy WebForms/C# app into microservices (.NET Core/Golang) and SPAs. We speak in a lot of boxes and arrows, nouns, and verbs. You’ll help decide ‘what’ we do and empower the team to figure out ‘how’. Your decisions will have a lot of influence on the business and you’ll be surrounded by excellent team members.
The Director of Global Safety Operations will report to the Head of Safety and have primary responsibility for the implementation of Care.com’s Safety Program, which includes member screening procedures and responding to safety-related escalations. The candidate will lead and manage a team of both internal and external resources supporting Care.com’s global business. The Director of Global Safety Operations must have online/internet safety experience, preferably marketplace experience.
As Director of Town and Country Resources, you will define the business strategy for the company and run the staffing agency operations to meet or exceed established financial goals. Town and Country employs approximately 20 office staff and hundreds of on-call domestic staff. You will collaborate and strategize with five experienced team leads who will report directly to you.
We are looking for motivated people that are interested in working from home as a Backup Care Specialist. The Backup Care program provides last-minute childcare to families when their regular childcare falls through. The Backup Care Specialist will match families with pre-screened caregivers. The ideal candidates work well in fast-paced environments. The position is part-time & remotely based. We will provide you with a laptop for work purposes.
Care@Work offers businesses and their employees a suite of products and solutions that gives them flexibility and choice. This allows employees to use Care@Work’s services for child and adult backup care, housekeeping services, senior care solutions, and access to the largest online community for finding care. The sales organizations that support SMB, enterprise, and strategic accounts are growing, and we're in search of an experienced Director of Sales Training & Enablement to support our revenue and growth organizations.
We are seeking a highly motivated individual to join the Technology team as a Principal Software Engineer. The candidate would join a small, agile team responsible for building a platform to support our community team. The candidate will be responsible for the analysis, design, programming, testing, documentation, and implementation of new product features.
We’re looking for a Recruiting Coordinator who understands how to provide top-notch administrative support to the Talent Acquisition Team while always keeping the candidate experience top of mind. This person will partner with recruiters and hiring managers to be the go-to person for the interview and scheduling process. Interested in joining a fun team, who enjoys building outstanding teams at Care.com?! Read on!
Care.com offers of an array of services that enable families to find, manage and pay for care and provide employment opportunities for caregivers. Our engineering organization is reimagining our tech stacks and consolidating to a single cloud native platform so we can test and learn faster. The new platform is composed of gRPC microservices and Lambdas in Go, Kafka streams, DynamoDB, Elasticsearch, GraphQL, and micro-frontends on Node and React. We're utilizing industry best practices and tools like OpenTelemetry, Splunk, Github, SignalFX, Figma, and others to make our lives easier.
The LifeCare Specialist is responsible for conducting needs assessments and research for community resources related to a clients’ presenting situation or identified need. In this role, the Specialist must use their educational background and institutional knowledge to interpret and assess client requests. They must demonstrate and utilize problem-solving skills, effective communication techniques, and strong interpersonal skills. In addition to client interactions, a Specialist is directly responsible for locating and contacting community resources and assistance to help meet his/her clients’ needs. Independent judgment and discretion is expected when locating the most appropriate resources and assistance for clients. Client interactions are via telephone, web, chat, and email. Some areas of need in the Daily Needs area are relocation, financial assistance, home repairs, pet sitting, and health & wellness.
Manage the Global Consumer Operations Analytics team to support and analyze all of the Consumer Operations team reporting, including KPIs, data requests, scorecards, etc.
We’re looking for software engineers to join the Care.com team as we build out our technology platform for our out-of-home provider network — the products and systems that power our relationships with daycare and family childcare centers, preschools, camp providers, and other businesses providing care outside the home.
The Sales Onboarding and Training Specialist is responsible for the onboarding and training of new sales classes. You’ll be the among the first people they meet at Care.com, and you’ll help to set the stage for their future in sales!
Care.com is looking for an Associate Marketing Manager to support a fun and fast-paced Marketing team with a focus on the lifecycle of our members in a double-sided marketplace! In this role, you will build, QA, schedule, and run post-deployment analysis on transactional, triggered, and promotional campaigns across all channels (email, push, SMS, in-app, on-site). These efforts will help to drive acquisition, revenue, product utilization, and retention. As part of a team constantly looking to drive better and longer-term engagement with our customers, you’ll need to be comfortable with data to power automated workflows and dynamic HTML builds. We work in a test and learn environment to continuously improve the performance of campaigns.
Care.com HomePay is looking for an Associate Marketing Manager to support a fun and fast-paced Marketing team with a focus on excelling lifecycle communications of this award-winning tax and payroll service! In this role, you will manage CRM communications for Care.com HomePay, our award-winning tax and payroll service for families with household employees. Working cross-functionally, you will ensure the right data is in our marketing automation system to power personalized messages, identify the right channel mix (email, push, in-app, site), write campaign briefs, and oversee creative development. You will also build, QA, schedule, and run post-deployment analysis on campaigns.
Calling all Engineers! All skill levels and disciplines welcomed (Full-Stack, Client, Server, Data). Care.com is focused on hiring people that subscribe to the culture we are working hard to cultivate and protect. Successful businesses that are driven by high performing teams ALWAYS invest in their people. Come be a part of this amazing journey with a mission-driven company. Care.com is committed to giving families around the world a helping hand.
This team is responsible for product features that enable "Seekers" (the user or family that needs care) to search and match with “Providers” (caregiver) on the Care Platform. The team is building features on our next generation tech platform which provide an effortless experience for Seekers to find Providers for one-time and reoccurring care. We are seeking a highly motivated individual to join the Technology team as a Senior Engineering Manager. The candidate would join a small, agile team responsible for building a platform to support our community team. The candidate will be responsible for the analysis, design, programming, testing, documentation, and implementation of new product features.
The Data Engineer will be focusing on building out data feeds and tooling from our application platform and enable rapid ingestion into our centralized data lake. The Data Engineer will work across and with functions and application teams at Care.com to rationalize data and design, build and maintain reusable data feeds which and ultimately empower analytics consumption at Care.com.