as of April 2026
Trusted by thousands of families
See why HomePay by Care.com is a trusted name in home care payroll.
Real reviews from real families who count on us every day.
The HomePay Difference
Our award winning client services and sales teams are the reason our customers keep coming back!
Award-winning Services
Recognized by the Stevie Awards for excellence
Silver Stevie Award for customer service department of the year (2018)
People’s Choice Stevie Award for favorite customer servce (2018)
Gold Stevie Award for Customer Service Department of the Year (2020)
Bronze Stevie Award for Customer Service Department of the Year (2022)
32+ Years of Expertise
Combining our 32 years of experience and specialized focus on payroll solutions exclusively for home care in all those years, our expertise is unmatched in the industry. But knowing the right answers is just half the equation for us, we strive to ensure that our clients come first in delivering the highest quality service. We take the headache out of dealing with all the tax and payroll details and make sure that your caregiver gets paid on time for all the hard work in taking care of your loved ones.
What our clients say
500+ 5-star reviews
After my husband’s recent death, I found so many companies that were difficult and lacked understanding of this journey - until I came to HomePay. HomePay was the first company that met me with “a genuine heart.” My liaison was Cathy, and she was…
Linda G.
Posted 2 months ago
We used HomePay to pay our nanny for the past three years, and it has been a wonderful experience. I highly recommend HomePay for your hiring and tax needs if you do choose to hire an in-home-based professional. The articles are extremely helpful,…
Amanda R.
Posted 6 months ago
HomePay has made being a household employer very easy. We hired HomePay to help with a senior caregiver employment so I didn’t have the bandwidth for complicated processes and have been pleasantly impressed with how easy signing up has been, as well…
Suzanne D.
Posted 7 months ago
I was very stressed out and speaking to Mirannda was so calming and pleasant. She was an expert at answering all of my questions and very efficient with sending me all the information I needed. Very excited to be able to start this complicated…
Devina D.
Posted 8 months ago
HomePay has gone the extra mile, without exception, to help us through the caregiver payroll process. They are great listeners and always willing to help address complex scenarios.
Alfred P.
Posted 8 months ago
Young Lady very patient with an old man and helped me out updating several things. She is fantastic.
B R.
Posted 8 months ago
HomePay is the best. From setting up the account, managing my payroll needs for my mom’s home aides then to closing the account once my mom moved to memory care it has been a pleasure working with HomePay. Don’t hesitate to use them!!!
Denise L.
Posted 8 months ago
We used HomePay for several years to handle the taxes for a domestic caregiver, we employed. They made everything so incredibly easy! On the rare occasions that I had questions, they answered my call and my question immediately - in a professional…
Heidi L.
Posted 8 months ago
Paying for a caregiver? You're in the right place.
Child care
Nannies, babysitters, and au pairs
Senior care
Companions, aides, and in-home caregivers
Home care
Housekeepers and other home employees
**Happiness Guarantee: We proudly stand behind the quality of our service. If you are unhappy with our service for any reason within the first 6 months after we activate your account, call our dedicated team of consultants at 1-888-273-3356 within that 6-month time period. We will then reimburse all HomePay fees paid by you prior to your call. A reimbursement may only be requested once under this guarantee, and cannot be used again if you reenroll. Reimbursement does not include fees for non-sufficient funds, credit card processing fees and payroll reversal fees. This Happiness Guarantee is valid for clients who pay HomePay directly for quarterly or monthly service fees. It is not valid for corporate clients including Care@Work and senior care agency clients.
***Service Accuracy Guarantee: We guarantee (i) that your tax returns will be filed accurately and on time, and (ii) that your tax remittances will be paid on schedule if, in each of the foregoing cases, we receive your complete and accurate information by the end of the calendar quarter. If you incur monetary penalties from tax regulators due to our fault, and we are not successful in getting those amounts waived, we will at our discretion either pay those penalties on your behalf, or reimburse you for those amounts, in each case, excluding any other liability or the underlying tax obligation itself. We will not be at fault if we cannot collect the necessary amounts from your bank account or credit card on the day we request it. Please reference the Service Accuracy Guarantee by telephone at 888-273-3356 with respect to an error made during the period such recipient(s) were HomePay customers.