The most comprehensive nanny tax & payroll service for household employers
Call us for a free consultation (888) 273-3356

Just provide us with your nanny or caregiver's email and you're done. We'll collect the personal information, W-4 withholding elections, and bank account numbers necessary for payroll.

It's simple to set up automatic payments, and adjusting your nanny's hours and rates is a breeze from any device.

Unlike most companies, Care.com HomePay manages state tax notices, so you're in step with your obligations. Notices come directly to us, and we act on your behalf, keeping you updated on everything we do.
Yes, we prepare and file all required federal and state employment tax returns on your behalf. This includes quarterly and annual filings such as Form 941, Form 940, state unemployment tax returns, and year-end W-2s and W-3s. We monitor all filing deadlines and ensure everything is submitted accurately and on time.
Yes, we work with the state and federal tax agencies on your behalf to get your tax accounts established as a household employer. We also set ourselves up as the mailing address with the state agencies so you don't have to deal with the stream of alerts and notices throughout the year. We'll monitor and manage all correspondence for you and advise you as necessary. All you have to do is fill out our Tax Application Packet and we'll handle the rest.
You don't need to remember every payday—we send a courtesy email reminder before each payroll deadline with the gross wages, net pay, and a direct link to your account if you need to make any changes. If you need to make changes, you can easily update payroll for any pay period by logging into your account or calling us at (888) 273-3356. Our mobile-friendly payroll manager lets you preview compensation details and quickly modify hours or gross wages—your updated pay stub will appear instantly for review and approval.
The difference between gross wages and net pay—your employee's tax withholdings—stays in your bank account until they're due. At the end of each tax period, all employee withholdings plus your employer taxes must be remitted. We calculate the exact amounts owed to federal and state agencies, notify you in advance of the total and collection date, and then withdraw and send the correct payments and filings on your behalf. You just need to ensure your account has sufficient funds one business day before the collection date.
Yes, unlike most payroll services and accounting firms, our specialization in household employment gives us expertise in all the unique and complex labor laws that can affect families. And we've built our service to include unlimited access to our team of experts. You can give us a call any time you have a question or a concern and we'll spend as much time as you need—at no extra charge. Many of our clients call us during or immediately following the hiring process so we can assess their individual situation and make sure their employment relationship is set up properly from the start. This proactive approach tends to prevent expensive mistakes and provide peace of mind to both employer and employee. If you haven't had that conversation with us yet, you're welcome to call us.
There are too many features available to you to list here, but our clients frequently use their HomePay account to do the following: • Make one-time payroll changes for an employee. • View a complete history of past payroll, pay stubs, tax returns and service fees paid. • Add a new employee or inactivate a former employee. • Reactivate a previously closed HomePay account because a new employee has been hired. • Download useful forms like a Dependent Care Receipt from our Resources section. • Close your HomePay account when you no longer need our service.
Our award-winning Tax, Payroll & HR specialists understand that every family's situation is unique. We are here to answer your questions quickly and accurately.
Call us for a free consultation (888) 273-3356
**Happiness Guarantee: We proudly stand behind the quality of our service. If you are unhappy with our service for any reason within the first 6 months after we activate your account, call our dedicated team of consultants at 1-888-273-3356 within that 6-month time period. We will then reimburse all HomePay fees paid by you prior to your call. A reimbursement may only be requested once under this guarantee, and cannot be used again if you reenroll. Reimbursement does not include fees for non-sufficient funds, credit card processing fees and payroll reversal fees. This Happiness Guarantee is valid for clients who pay HomePay directly for quarterly or monthly service fees. It is not valid for corporate clients including Care@Work and senior care agency clients.
***Service Accuracy Guarantee: We guarantee (i) that your tax returns will be filed accurately and on time, and (ii) that your tax remittances will be paid on schedule if, in each of the foregoing cases, we receive your complete and accurate information by the end of the calendar quarter. If you incur monetary penalties from tax regulators due to our fault, and we are not successful in getting those amounts waived, we will at our discretion either pay those penalties on your behalf, or reimburse you for those amounts, in each case, excluding any other liability or the underlying tax obligation itself. We will not be at fault if we cannot collect the necessary amounts from your bank account or credit card on the day we request it. Please reference the Service Accuracy Guarantee by telephone at 888-273-3356 with respect to an error made during the period such recipient(s) were HomePay customers.