Welcome back to our product roundup for families hiring on Care.com! Here, we will share what’s new, what’s coming soon and tips to help you get the most out of your hiring journey.
What’s new ✨
Senior Care Advisor
Finding the right care for an aging loved one can feel overwhelming. Understanding your options, finding the right care, addressing medical and financial needs—all while juggling your own life. That’s where our new Senior Care Advisor service comes in.
With Senior Care Advisor, you’ll get 90 days of access to a dedicated, master’s-level social worker who will help you create a comprehensive care plan tailored to your family’s needs. They provide guidance and help you save time—in fact, families report saving on average 14 hours of manual research. Learn more
Your personal hiring hub
Your new hiring hub is here! We’ve made it simple to stay on top of every step in the hiring process. From one place, you can:
- Shortlist candidates: Tag standouts with one click to revisit top candidates faster
- Pass on those who don’t match: Easily pass on profiles that aren’t the right fit—and automatically notify them so no one is left wondering
- Private notes (for your eyes only): Keep track of your interview thoughts, gut feelings and next steps for candidates
It’s everything you need to stay organized and make confident hiring decisions.
Search by availability
Finding the right caregiver just got easier. Now you can filter caregivers based on their availability. This means better matches for your schedule and a faster hiring process.
What’s next 👀
Video interviews: Connect face to face without leaving Care.com
Coming soon, Premium members will be able to schedule and host live video interviews with caregivers—directly within Care.com. No need to swap phone numbers, emails or download other apps. Here’s what to expect when it launches:
- From your messages inbox, select the new video icon to request a video interview with a caregiver
- Choose a time that works for you—calls are set for up to 30 minutes
- Helpful reminders will be sent 24 hours, 1 hour and 5 minutes before your scheduled call
This feature is already rolling out in select areas, with plans to expand soon.
