I have filed a complaint with Local Child Care Licensing against My Place (Woodcreek location) for negligence. After 2 hours my 10 month daughter was dropped off by my husband, I was checking on her as she was sick previous week. When I went to her classroom (Infants B) noticed that her lunch bag was sitting on the shelf with her milk and breakfast, lunch not refrigerated !! Not just that teacher did not feed her breakfast on time and she was 1 hour late for that. I tried to enquire if this was one time instance and what has been happening everyday, but as teacher speaks only Spanish I could not have a conversation with her (I don't speak Spanish). I talked to director Ms Wonda and she had no clue what was going on and teacher had no particular reason for not keeping food in fridge or missing to give breakfast. I never got a direct answer on what has been happening everyday. I tried to look into their video recordings and I confirmed that they have not been following instruction on handling food (not warming breakfast/lunch - it goes to kitchen for warming as there is no microwave or crockpot in the classroom and I never saw anyone taking her lunch box out and bringing it back). We had trouble interacting with teachers and providing day to day instructions as most of the teachers for infants class did not speak English well (Ms Jannet, Ms Laurena, Ms Maura and Ms Diana). Ms Wonda and Ms Idalia refused to take any responsibility initially and never even apologized to me for what happened. Their response was teacher should check with us if they have questions and not sure why they didn't. I had to show them video and ask question as who is responsible for giving teachers instructions and supervising them and that has not been happening and so they were also responsible. To this they kept mum. I have also noticed at least twice that teachers left 3-4 month old baby with bottle next to mouth when we were dropping our daughter off to her class. this whole experience was terrible and I took my daughter out of that daycare same day. I also had a conversation with the owner of the daycare and brought this to his attention. I would suggest parents to have surprise visits and check what is going on. If you plan to put your kids here double triple check, watch videos if staff is really following instructions. In our case they kept saying they are but they were not always !! I would not recommend this daycare and definitely want to warn parents to keep watch !! Only good is place is nice and nicely decorated but doesn't matter if they are negligent and irresponsible.

I've been here since my daughter was 10 weeks old. I did all the research, toured all the facilities, and although there are many great ones in Katy, this one stood out. The director is always accessible and the teachers love my daughter. Now shes almost 3 and she absolutely loves going to school everyday greeting each teacher with a running hug. All of the teachers know her and its great to know that she is in great hands. This is also not a franchise, so I feel my concerns are handled directly without going through the red tape that franchises might have to deal with. I highly recommend for any age!!