Little Sproutlings Daycare takes the health and safety of its children and staff very seriously. We have a strict sick policy in place which we review with each parent during our tours and also have them review and sign off during enrollment. Our handbook is very detailed and goes over all our policies.

This family toured our facility twice and we reviewed this policy with them thoroughly and they understood and agreed to it as well as signed off on it.
On a few occasions their child displayed symptoms and the parents were called/texted with no response and or timely pickup.

Due to various instances where the policy was neglected, even after having follow up detailed phone conversations with them, we had no choice but to terminate this family from care only after 4 weeks of enrollment (with not only a standard two week notice but went above and beyond and accommodated them with six additional weeks until they found care elsewhere).

We tried our best to accommodate them without jeopardizing our standard of care, but unfortunately this was not a good fit keeping in mind the well being of everyone else in care.

This review contains actual falsehoods and distortions of the facts by a former client of my daycare, "Little Sproutlings". We have been a part of this community for the last 13 years and have nurtured positive, loving relationships with each family that becomes part of our daycare. The person posting the review may be disappointed that I, the owner and operator, ended our relationship after just a few weeks of enrollment, but that does not justify her posting a false and injurious narrative.

If you are making your decision based on this review, please do read the positive postings by our other clients, and feel free to contact us directly with any questions.

To set the record straight:

Our daycare does its due diligence and is scrupulous in following all Covid related state guidelines and protocols, including masking, greeting masked parents and children at drop-off and pick-up, taking and recording the child's temperature each morning with the parent signing off on the temperature reading, and closing down the daycare for days at a time when any parent or child has been exposed to Covid until a negative test result is provided.

My family went on vacation for 2 weeks at the end of July 2021 (All parents were given at least 2 months notice; even though our policy requires 1 month notice, we try to give our families ample time for planning). No family was charged the tuition fee for this 2-week period.

Upon the return from our family vacation, we kept the daycare closed for an additional 2 weeks in accordance with our scrupulous adherence to Covid policy and protocol. No family was charged tuition fees for this 2-week closure.

We did not "try to pass those costs" onto any family, including this former client. Rather, while daycare was shuttered, she requested I apply the security deposit for her one child who was moving to another daycare to the tuition of her remaining second child. I explained why this was not our policy and after that she demanded the security deposit be placed in escrow, I decided to return the security deposit in full and gave her more than the required 2 weeks notice to find new daycare.

The safety of the children enrolled at Little Sproutlings is my paramount concern, and I am committed to forging transparent, collaborative, and warm relationships with all our families.