The HomePay Difference
Our award winning client services and sales teams are the reason our customers keep coming back!
- Silver Stevie Award for Customer Service Department of the Year (2018)
- People’s Choice Stevie Award for Favorite Customer Service (2018)
- Gold Stevie Award for Customer Service Department of the Year (2020)
- Bronze Stevie Award for Customer Service Department of the Year (2022)
Combining our 32 years of experience and specialized focus on payroll solutions exclusively for home care in all those years, our expertise is unmatched in the industry. But knowing the right answers is just half the equation for us, we strive to ensure that our clients come first in delivering the highest quality service. We take the headache out of dealing with all the tax and payroll details and make sure that your caregiver gets paid on time for all the hard work in taking care of your loved ones.
Blaine Hall – 4 months ago
Fantastic customer service. They answer their phones and no question is a dumb question. They guided me through, put up with my many changes, they reply back in a timely manner, all with a smile and professionalism. I wish more companies had service and a good attitude like this one.
Omar Jibril – 6 months ago
What an amazing service. I am a new parent. I called Homepay to ask for information about the process. Carter Bond was very helpful. He went step by step and explained the whole process in a simple way. He provided his email and phone number. I contacted him multiple times though email and phone and he replied quickly and was informative. What an amazing employee! It did make a difference the way he communicated with me, and it showed what a trustworthy this service is. Thank you!
Emily L Gardner – 10 months ago
I never leave reviews, but I feel compelled to share how happy I have been with this company. HomePay consistently provides extremely helpful, friendly, and competent customer service. I have called multiple times for assistance: I get through to a human being almost immediately, and I have yet to interact with anyone there who is anything less than extremely polite, enthusiastic, and efficient in answering my questions. They’ve made the complicated payroll process completely stress-free. Highly recommended.
Zoe PoGo – a year ago
Positive: Professionalism, Quality, Responsiveness
We have been using HomePay for the past few weeks and are exceptionally happy with our experience. We needed to take the pressure off figuring out payroll taxes and wanted to use a well run automated system. This was recommended to us and we couldn’t be happier with the quality of the product, the professional support, and how quickly we receive responses. We have asked multiple questions through email and phone. We have always received a polite and courteous response. They make us feel like part of the family even though we feel like we have “dumb” questions. This has been a real time save and stress reliever in hiring someone to work in our home.
Craig Bowman – 8 months ago
For six years HomePay managed our caregiver payroll accounting, including weekly checks and taxes.
They did so flawlessly and removed that burden from us so we could focus on the day to day needs at home.
We were blessed that our CPA recommended them.
Berkley Jolly – 9 months ago
I called HomePay about the account of my recently deceased father-in-law. Anna at Home Pay was truly amazing. She answered my questions, tracked down the state to address a notice I had received in error from the state, and she filed our last return to close out our account. As an employer myself, I’m honestly jealous of how Home Pay hired and retained such an amazing customer service specialist.