Highlights of Qualifications  Community Support Worker Diploma  Over 8 years Community Social Support Worker experience  10+ years providing efficient / effective customer service and support to people from diverse backgrounds  Basic knowledge of American Sign Language (ASL)  Experience worked with individuals with disabilities such as autism, schizophrenia and manic depression in a residential and community-based program  Assisted them to carry out day-to-day activities, personal care  Proficient in administrative and general office duties  Fluent in Russian and English Relevant Skills and Abilities  Followed all Occupational Health and Safety (OSH) standards, policies and procedures  Assisted with day-to-day activities and personal care  Dispensed and recorded patient medications  Promoted capable, positive, and self-supportive activities  Established a trusting, non-judgmental, non-exploitative rapport with special needs clients  Effective conflict resolution and problem solving skills when dealing with clients  Maintained order and appearance of common and public areas Employment History Caregiver, Home Care Assistance, West Vancouver, BC 2016 Health Care Aide, Nurse Next Door, Burnaby, BC 2016 Community Social Support Worker, Spectrum Society for Community Living, Vancouver, BC 2007 – 2014 TRAINING AND EDUCATION Community Support Worker Diploma, Sprott-Shaw College, Vancouver 2007 VOLUNTEERING Child Minding Services, Fraser Side Community and Family, New Westminster, BC 2007 South Burnaby Neighborhood House, Burnaby, BC 2006 References Available Upon Request