Brighton Gardens of West Orange

220 Pleasant Velley Way
West Orange, NJ 07052
973-731-9840 973-731-9840

Brighton Gardens of West Orange

220 Pleasant Velley Way, West Orange, NJ 07052
973-731-9840 973-731-9840
At Care.com, we realize that cost of care is a big consideration for families. That's why we are offering an estimate which is based on an average of known rates charged by similar businesses in the area. For actual rates, contact the business directly.
Program Details
Type:
  • Assisted living,
  • Continuing care community
Specialized Services:
  • Alzheimers/Dementia care,
  • Rehab care,
  • On-site nurse available,
  • Personal care services
Amenities:
  • Laundry service,
  • Guest meals,
  • Beauty/Barber shop
Activities:
  • Educational programs,
  • Creative activities,
  • Off-site excursions,
  • Organized cocial gatherings,
  • Spiritual gatherings,
  • Resident and family meetings
Languages Spoken:
  • English
Cost & Availability
Type Rate Rate Type Availability
-- -- -- --
Ratings & Reviews
(1)
(1)
Nancy C
02/02/2019
Brighton Gardens is poorly equipped to handle dementia patients who exhibit typical dementia related behaviors such as agitation, confusion, and aggression. My father just suffered a severe head injury, which along with his mild dementia led to the aforementioned behaviors. We were constantly assured by the facility's sales rep, Caitlyn, that these behaviors would be addressed appropriately. However, once we signed on the doted line to the tune of over $10K per month, we learned otherwise. My mother, sister, and I, were daily visitors, so we saw first hand how the staff dealt with patients who were more challenging than their preferred patients, i.e., those who had limited communication skills or were semi-comatose. Patients who were confused, agitated, or showed signs of aggression were spoken to poorly. My mother overhead a staff member speak disparagingly about my father. It pained us to think what was said when we weren't there. Medically, my father had numerous urinary tract infections and episodes of high blood pressure that were often overlooked. Although his behavior had taken a turn for the worse, it was often attributed to his dementia and not his medical condition at the time. My father's stay at Brighton Garden culminated in him being forced to go to psychiatric facility for a psychological evaluation. One of the staff members left the obituary page of the newspaper in his room, and one of the deceased had the same name as his sister. My father was confused and saddened at what he thought was the passing of his sibling. In seeking information, he shook a woman who he regularly confused for my mother. As a result, the staff on duty made the decision to send my father to a psychiatric hospital. The staff NEVER called any of our family members to inform us of this decision. I only found out, since I had stopped by on my way to dinner. By the time I had gotten there, my father was calm and in his room. The obituary page, however, was still in his room, despite being the cause of his agitation. In order to avoid being send to the hospital, I had to agree to sleep in my father's room all night and take my father for psychiatric testing t he next morning. As is normal protocol, the hospital does a complete medical before any psychiatric testing is done, so that medical issues can be ruled out as a source of the behaviors. When we got to the hospital the next morning, my father tested positive for yet another urinary tract infection and his blood pressure was a whopping 231! My father was kept overnight to monitor his medical condition. The psychiatric department did a psyche eval and released my father immediately. He clearly was not a candidate for the psychiatric wing. All I have to say about this incredibly, horrible experience is SHAME ON YOU, Brighton Gardens of West Orange. You should not be in the dementia business if you are unable to address typical dementia behaviors.
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