It was horrible for many reasons. Tim was supposed to contact me weekly to let me know how things were going. I didn't hear from him for the first couple weeks I was away. Then Tim contacted informing me that my cat had an infection and he wanted to take him to the emergency vet. It should be no surprise that the cat was/is perfectly fine and healthy. Because I didn't take consent to an expensive and unnecessary emergency vet visit, Tim would text me saying that my cat had "survived another day," using language that purposefully made me uneasy. Shortly thereafter I received a text from Tim informing me that he may need to buy additional litter. Before I even had a chance to respond (maybe 2 minutes), I received an angry phone call from Tim telling me texting isn't working so he'll just resort to calling me instead. More importantly, I had to cut my visit short for personal reasons, so came home early. Tim initially agreed to cancel one of the visits and provide me with a partial refund. To date, he refuses to reimburse me and insists that I'll have to take him to court. When I came home, there was cat litter everywhere, cat vomit, and food strewn all over the apartment. When I informed Tim, he responded that he was a cat sitter not a housekeeper. Overall, Tim was extremely unprofessional, creepy, and inconsiderate. I would trust this man to take care of a goldfish. I am filing a complaint with the BBB as a result. I HIGHLY recommend finding someone else to take care of your pets.