Mrs Maria is great at what she does her and her staff are always very nice and friendly with my sweet little baby Lexi .

Will never return. Not sure what happened to this place but it is no longer somewhere I would recommend to others. Took our Yorkie puppy there 1st time a few months ago and all was good. We were told he was so well behaved and he even did great posing for the $5.00 portrait package. Note that I only encountered Ms. Maria during first visit and no other staff. 2nd visit last week for an in-between hygiene cut and everything went wrong. I should have followed my gut instinct when we first walked in and left as soon as we got there. You could feel the tension in the air, and the lady who assisted us seemed very flustered. (I believe her name is Brittany) Our boy sensed the tension too and was acting very nervous - even with having a composure calming chew beforehand. (Again, listen to and pay attention to how your pets are acting.) We left him, and about an hour or so later we got the call from Brittany our boy was done. I asked how he did and she made it a point to tell me they had "lots of problems with him". In shock after questioning what type of 'problems' they had with him I was told he would not sit still and they had to enlist the help of 2 other people to "hold him down". I have had dogs for over 35 years and have never had a groomer tell me they had to hold any of our pets down - especially a tiny 4 lb Yorkie. I have also never had a groomer tell me to medicate my dog MORE than what we had already given him m. For reference, he weighs 4 lbs. and we give him composure chews any time we take him to vet or groomer and have never had any issues. These people are not veterinarian's and I would caution them to stop telling pet owners to medicate their animals to compensate for their lack of training and abilities when to comes to pet anxiety that just may be caused by their uptight staff. When we got there to pick up our dog, our little guy was in a cage panting like crazy! We do not cage him and did not want him caged (which I made clear on first visit when I asked if they caged the dogs). Those "open blue rooms" in the center are deceiving. Our concerns were met with the most unprofessional disdain and defensive attitude from Ms. Maria herself, as well as Brittany. They even had the audacity to try and charge us a $10.00 "FEE" for having to ask for the help of 2 other employees to hold him down! When we expressed our disappointment and concerns to Ms. Maria she argued with me and literally walked away while I was trying to talk to her. I would not recommend this extremely unprofessional, unsafe, and uptight place of business to anyone I know. And if anyone asks us where "not" to take their fur babies, we will share our horrible experience we had here without hesitstion. Like my husband said, if you are having to hold down a tiny 4 lb Yorkie YOU are the problem.