• Leadership/Team Skills – ability to priorities work, able to work in a team environment autonomously to reach objectives – willing to go the extra distance to complete tasks. • Organisational Skills – ability to prioritize a large variety of tasks to ensure that they are all completed within a set timeframe. • Management Skills – ability to lead a team, delegate tasks where necessary, conduct training and support staff when required. • Interpersonal Skills – refined by many years of experience dealing with a vast range of children, customers, staff and team members. • Ability to remain calm in stressful situations. • Goal orientated, creative and resourceful. • Dependable and conscientious. • Easy to work with; a cooperative and supportive team member. • Good communication and listening skills.