I called on August 22nd, spent 20 minutes on the phone making an appointment because I was placed on hold several times. Finally, my appointment was set. I was given a price of $64 total. $22 a day plus $10 a day for 3x play days. I called today September 13th and was told I would need to pay a 4 day minimum. I asked why I would pay for 4 days when I am going away for two days and was told because she cannot lose out on the money & she didn't know vacations would be booked - showing no consideration for my plans away that I booked several weeks ago. Maybe you should have called me when your other appts booked. Did ya consider doing that??? Apparently this kennel should only accept appointments for 4 days or more but are greedy and would rather inconvenience the customer for a chance at a 2 day appointment if it is a convenience & advantage to them - if they are not at capacity - so they can make their money regardless if it inconveniences or price gouges the customer. Well, now I have to call around for a new kennel 2 days before I go away, I really wish I went with someone different on August 22nd. Thanks for the referral of pine creek kennel, you should have just done that from the getco. Your greedy policy sucks.

The worst was the UNPROFESSIONALISM OF THE OWNERS (THE BURNS FAMILY). After this review was posted...1st Ginger Burns, argued with me. Then Carl Burns proceeded to harass & stalk me. He crossed so many lines (stalker). I'm so so so glad I didn't go with this kennel, I ended up finding one much better by owners who are more qualified and have better business ethics.