Pawsitive Energy

111 S. Magnolia Avenue
Millbrae, CA 94030
111 S. Magnolia Avenue, Millbrae, CA 94030
650-630-5742 650-630-5742

Pawsitive Energy

111 S. Magnolia Avenue
Millbrae, CA 94030
111 S. Magnolia Avenue
Millbrae, CA 94030
At Care.com, we realize that cost of care is a big consideration for families. That's why we are offering an estimate which is based on an average of known rates charged by similar businesses in the area. For actual rates, contact the business directly.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

In business since: 2008
Total Employees: 1

LICENSING INFORMATION

Care.com has not verified this business license. We strongly encourage you to contact this provider directly or state licensing department to verify their license, qualifications, and credentials.
The Care.com Safety Center has many resources and tools to assist you in verifying and evaluating potential care providers.

Program Details

Type
Pet sitting/Walking
Boarding/Kenneling
Training
Service details
Daily feeding
Administration of medication
Care for
Dogs
Cats

Cost & Availability

Services Rate Rate Type Availability
-- -- -- --
PAYMENT OPTIONS
  • Personal Check|
  • Cash

Ratings & Reviews

( 1)
Sabrina
03/17/2018
It was difficult to bring myself to write this review because of the impact it may have on this business, but ultimately I feel it is my duty to write about my experience because this is a very serious & sensitive matter for most dog owners & if I can prevent someone from having the terrible experience we did, then it is worth writing this. We have 2 dogs...Pitbull/Boston terrier mix, 50lbs, 7yrs old & French bull Dog, 25lbs, 1yr old. We have left the dogs with dog walkers many times. Our dogs do well alone for long periods of time in the comfort of their own environment when we go out of town. I looked through reviews for many dog walkers & was pleased w/ the quality of reviews for this one. I reached out to Lisa & she was available & she would send me paper work to fill out. What should have been my first red flag was when she didn't send the paperwork. I followed up with her the next day & got her 1st excuse. I figured ehh...it happens. 2nd time around still no paperwork. Once it came through, before sending back, I wanted her to provide me w/ the total cost of what she would charge me for what I needed. Took entire day to get back to me w/ price & 2nd excuse. She's pricey, but I'm not cheap when it comes to my dogs...figured she must be worth it based on her reviews. Boy was I wrong. Scheduling of meet & greet also accompanied with the 3rd & 4th excuses. Meet & greet was awkward, gave her the benefit of the doubt because of reviews, but should've trusted my older dog's judgement. He was howling/barking at her & standing up on his hind legs putting his front legs on her...completely out of character. One thing I should've picked up right away was when she was talking to us, she wouldn't look us in the eyes...she would close her eyes while she was talking. I was very clear with her that the dogs pull & want to play on their walks working each other up which is something we can manage & keep under control & that w/ a stranger, they may feel they can get carried away w/ this. We wouldn't tell her how to do her job, but that she should best determine how she wants to walk them. Together or separate. She's the professional. I don't know what she can & cannot handle. First night I check in with her...I get the 5th excuse on why she's running late. She offered consistent communication w/ pictures & updates. Next morning comes around & I received nothing. Checked the cam & noticed the dogs were a bit antsy. 2nd walk of 2nd day comes around & still nothing. I check in with her again & the 6th long excuse. She went on about not being able to leave her house all day because she was in so much body pain from walking my dogs for 1st time the previous night. She said I never explained how hard they actually pull & that she would have to end the professional relationship after we got back from our trip & that we would have to find someone else w/ more training than she has to handle our dogs. Once she tells me all of this how am I to enjoy the vacation wondering if she will just not show up because of the condition she supposedly found herself in? I didn't feel comfortable w/ her continuously being late to walk & feed the dogs & feeling like she can't handle them. What pissed me off is that she waits half a day until I reach out to her to tell me what is going on. She didn't even inform me beforehand that a stranger went to our place that morning because she couldn't. My theory, I don't think she's ok health wise to properly handle the physical demand of her job & I think there is something else wrong w/ her that put her in the state she found herself in. For her to say she was in so much pain that she almost threw up...there is clearly a lot of something else going on w/ her. I also think she may have been on medication which could have been the cause as to why she didn't seem all there. Idk if I caught her on a bad week, but the woman I dealt w/, does not even seem like the person that is being referred to in reviews. After my failed mini vacation, I went to Florida for a wedding and the new dog walker I left the dogs w/ was perfectly capable of handling the dogs and communicated and sent pictures. Maybe Lisa just wasn't the right fit for us, but I wouldn't recommend Pawsitive Energy to anyone with dogs full of energy that aren't loose leash trained. If she isn't physically able to handle the job, then it is on her to do what she needs to take care of herself.
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