No Hassle Cleaners comes to my home twice a month for 3 hour cleaning each time. So far, they have always exceeded our expectations. It is so great to come back to a truly clean home after a long day of work.

I have used No Hassle Cleaners for 2 Groupon cleanings that I had purchased. Both times, the technicians arrived on time, they were very polite and professional. I have used other cleaning services for many years now and this was no doubt the best cleaning that I had done in my house for years. Both, the guy and the girl worked very hard and my house was spotless after the 3 hours they had each time. I would definitely used them again!

No Hustle Cleaners is a more accurate description of this service. I purchased a 3 hour/2 technician cleaning package from Groupon. This is the typical contract I hire to clean my 3,600 square foot home. The appointment was scheduled over a month in advance. The day of the service I received a call from the owner to advise me that one of their technician's had a death in the family but she could send a team the next day. That concerned me as a few days prior I asked if they could come a day later and was told she was booked up. The owner then asked if I was looking to schedule a monthly cleaning appointment which I said no...I use cleaning service on an 'as need' basis. She talked about the frequency levels of her clients. It made we wonder if the way I answered the question and the sudden availabillity a day later of a cleaning crew would determine who was sent to clean my house.

When the 2 people arrived the next day, I had more reason to be concerned as my husband said they had difficuty getting their cleaning equipment out of the car. A half hour into the appointment, the lady cleaning the kitchen had not even finished the counters. She was in no hurry and/or had no clue how to manage her time. The man seemed to be doing most of the cleaning and obviously not supervising the woman. Two hours and 45 minutes into the cleaning, they had not even moved to the lower level. After 3 hours, there was a burst of activity as they scrambled to finish. The man ran downstairs to clean the bathroom and bar but never vacuumed or dusted the entertainment and tv rooms nor bedrooms, office or excercise room. They stayed 15 minutes past but still had not cleaned even 2,000 square feet. I have never had a cleaning crew unable to complete this work in 6 hours in addition to cleaning ceiling fans, dust woodwork, walls.

The quality of the work they completed was substandard for the industry. There were crumbs on the floor in the corners of the kitchen that were not swept up, coffee stains were not cleaned off the wood floor after cleaning the floors, television screens were not dusted, and food spills were still on the countertop. The master bathroom mirror was wiped but not cleaned, nothing was dusted on the sinktops and at that point I was so horrified, I stopped inspecting.

More important, when I walked by a room they were cleaning, I heard a cabinet door close and that concerned me. There is no reason for them to be opening my cabinets.

I called Groupon who registered my complaint and refunded some of the cost. You get what you pay for but in this case, even that is not true.

Very reliable services and my home smelled great afterwards!!!