So Johanna came to clean my home for about nine months once a month. She was always on time and if she was running late she let me know. When she came she did a very detailed thorough job. She was also always very warm and friendly when she came. My issue with her is she was always bad about getting back to a person when reaching out for service. Some times she didn't get back to me for 1-2weeks. My other issue is she suddenly just decided that she no longer wanted me as a client. I reached out to her four Or five different times spread out and never heard back from her. It was almost two months later when I was told that she got back to a friend of mine immediately. When I contacted her and said why haven't you gotten back to me if you changed your mind about working for me than let me know. She got very defensive and got upset with me for even mentioning this to her. When I tried to reschedule with her she ignored me than blocked me. I felt her attitude was extremely unprofessional and the lack of communication was undependable and flakey. I wouldn't recommend her Services as she is just Isn't dependable. It's too bad as she really does a lovely job.