I do not understand how a business like this stays open, they are very dangerous to any of their clients. I do not expect them to be around too much longer so that is a relief. They do not coordinate any plans with any of their own staff so most of the time they have no idea what they are doing. The on call staff does not exist, the phone calls goes directly to a persons direct phone which she does screen, so if you need help and she does not have any answers good luck getting her. The agency barely has the staff for the dwindling amount of patients they have. I advise you to look for another agency, do not believe most of the reviewers here they are more than likely dummy accounts and the current staff getting brownie points. I say this from experience please look elsewhere if you care about your family member or friend.

Do not under no circumstance allow this company to be in your home they are very unreliable you cannot depend on them my son this morning needed his assistant at 8:00 a.m. this morning it is now 8:50 a.m. and he needed a assistance to get him positioned in the bed to prevent him from falling they were supposed to be there at 8:00 and he had to call the EMS to assist him so that he would not fall and have injury they are trifling. you may want to go and search somewhere else before you look for someone that's going to be reliable. Don't let the four stars fool you do your investigation but steer away from them until you can find Word of mouth by family and patients only I would tell you for a fact they are not dependable our rate them meager point of a star for just being in existence.

i love working for this company there love for there patients is wonderful

They are a very great company to work for and the staff is amazing! I love the communication!!!

Internal Life is a great place to work the CEO is kind and care about her staff and clients

Im new to da company but I must say the staffs are nice, they work with you and most important they clients are there main priority. So if your looking for a nice dependable caring company for you or a family member Internal Life Home care is the place I recommend

I've been working with internal life for quite some time now. This is an awesome service to work for I love my clients they are absolutely amazing. And I love how this company is rapidly growing. Sierra Robertson and Miss Nikki are amazing they get their job done in a timely and professionally manner. I look forward to working with this company in the near future. Thank you for your genuine kindness towards staff and our clients. You live up to your mission statement.

Note: the review from Jean S was from the client, not the daughter. This review however is from the daughter who did the hiring and paying for the care.

Our experience with Ciara Robinson was far from desirable. 1. She lacks integrity. She would tell me someone would be at my house and nobody would show up. I would call and text for hours before getting a response: she would say she would look into it and not get back to me. I would call again and she would say she is on her way to cover the shift. Hours would go by and she still would not be there. She would then say again she is on her way, she is in traffic, send someone else, not come at all or get to my house 4-6 hours after scheduled time. This happened multiple times in a six week period.I would much rather be told the truth hen strung along with stories
2. She is unreliable. See reason 1.
3. She does not know how to run a business which makes dealing with her very difficult. I had an experience with her in which my moms aide quit working for the company. Ciara asked me if I would allow her to come back working at our home. I said I had to problem with it,but just asked if she would addess a few things with her prior to coming back. Ciara said that was fine, the things I asked to be addressed were unacceptable and she would take care of them. Now a week later she is blasting my texts telling me that aides do not want to work in my home because we are rude,mean, and disrespectful people and she also through in the accusation of being prejudice. This is her grasping at straws and could not be further from the truth. Not only is it not true, but if it were as an employer she should have picked up the phone and addressed these concerns with me. But instead tried to throw them in my face after I fired her company.

I have never been so disappointed in a service that I paid for in mh life. My mom missed two doctors appointments because I need assistance getting her out of the house and nobody arrived for their shift. I missed my own doctors appointment, a home inspection and was inconvenienced multiple times because I could not leave the house due to nobody being there for mom.

The job I hired for was very simple. Bathe mom, change her, do exercises, give her meal that I have prepared and watch movies with her. Not a difficult job by any means. We did not have a problem with ththe aides, just the owner.

I have worked for Mrs. Robinson who is the owner of Internal Life Home Care. I have seen her deal with cases where the responsible parties are totally ignorant to how care is supposed to be given to patients that are ill and can not fend for themselves. Also she is not intimidated by clients that may test her abilities. She is very professional and handles very difficult situations. I approve of this home care company 100%.

My experience with Internal Life Homecare has been miserable. The owner, Ciara Robinson, has provided me repeatedly empty promises. She has proven to be irresponsible, unreliable and lacks integrity. The first week with her company 7 aides were in my home. In the past six weeks there has been 10
Or more days in which nobody arrived st my home for their shift. Ms. Robinson promised that if an aide was not available then she would cover the shift. This was not always true. Many times we would go 4,5,6 hours with no assistance. Not to mention the times nobody ever arrived. During business hours Ms. Robinson is very difficult to reach as well. She does not answer her phone and will go hours without reading text, then after reading it will not respond. This is not my first experience working with a Home Health agency, but it is definitely my worst experience. I would not recommend this company to my worst enemy.

Internal Life Homecare is such amazing company. My mother was getting out of rehab and I needed help in the home, for the care of my mother. Ms. Robinson assured me that she was there to help. She ment every word. She is such a great woman with a heart full of gold for her clients. Internal Life has showed nothing but love and compassionate for my mother. I thank you always Ms. Robinson.

Internal Life Homecare truly helped me in my time of need. I was worried about placing my father in law in a nirsing facility and the best option was to keep him at home. Internal Life Homecare made this possible and I am forever grateful!

Internal Life Homecare is a great company. The owner Ms Robinson is sweet and amazing person and her employees are professional, hard working and very passionate about their jobs. If I had to have care for my mother Internal Life Home would be my first choice...

Ciara Robinson is what you call a woman with passion. When my father became ill I didn't have a clue on how t my life, family, work, and my father. The moment I met Ms. Robinson, she has been nothing but the best. She goes above and beyond for my father. I know when I am away from home I know that my father is in great hands with this company.

Internal Life Homecare is a wonderful agency that is caring and for their clients. The owner Ciara Robinson has extended a helping hand to my family. She goes out her way to make sure that everything going properly for my father. I would recommend Internal Life Homecare to many other families that are in need of a helping hand for a love one.

Internal Life Homecare came into my family life with open arms. They have been with my mother every step of the way. Ms. Robinson is just so full of love and job and we greatly appreciate all she does.