At Care.com, we realize that cost of care is a big consideration for families. That's why we are offering an estimate which is based on an average of known rates charged by similar businesses in the area. For actual rates, contact the business directly.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

SPECIAL OFFER
$2.00 off every hour when shifts hours increase to 24 hours per day.
In business since: 2007
Total Employees: 11-50

LICENSING INFORMATION

Care.com has not verified this business license. We strongly encourage you to contact this provider directly or state licensing department to verify their license, qualifications, and credentials.
The Care.com Safety Center has many resources and tools to assist you in verifying and evaluating potential care providers.

Hours

Monday :
6:00AM - 11:45PM
Tuesday :
6:00AM - 11:45PM
Wednesday :
6:00AM - 11:45PM
Thursday :
6:00AM - 11:45PM
Friday :
6:00AM - 11:45PM
Saturday :
6:00AM - 11:45PM
Sunday :
6:00AM - 11:45PM

Program Details

Companion Services
General companion care
Medication reminders
Meal preparation
Grooming assistance
Transportation
Errands
Organization (bill paying, mail sorting)
Home maintenance/handyman
Light housekeeping
Live-in services
Respite care
Personal Care Services
Bathing, dressing, grooming
Ambulation assistance
Transferring and positioning
Toileting
Incontinence
Transportation (medical)
Feeding and special diet
Skilled Nursing Care Service
Alzheimer's/Dementia care
Physical therapy
Skilled nursing care
Languages
English
Travel Radius(in miles):
30

Cost & Availability

Type Rate Rate Type Availability *
Companion/Homemaker Care $ 25 per hour 20
Personal Care $ 25 per hour 20
Live-In Services $ 25 per hour 20
Overnight $ 25 per hour 20
*availability last updated on 09/26/2022
OFFERINGS
Hourly Rates
Live-In Services
Overnight
Short shifts
PAYMENT OPTIONS
  • Private Pay|
  • Medicaid|
  • Veteran's Benefits|
  • Long term care insurance

Ratings & Reviews

( 9)
Waniece
03/30/2023
Vanessa is a kind and caring person. She makes you feel loved and appreciated. So grateful for her
Reply from Heavenly Hands Private Duty
Thank you so much Waniece it's a blessing just to know you. Thank you for allowing me to be apart of your life.
03/30/2023
Cynthia
03/23/2023
I love this company they have such a loving and caring team. They are very dependable and faithful, they make you feel like you're a part of a loving and caring family. The owner has such compassion for her clients Thank you so much
Reply from Heavenly Hands Private Duty
Thank you so much for allowing us to care for your love one.
03/23/2023
W F
03/22/2023
Vanessa and her team are very dependable. She was always on time and when out the way to make sure I was well care for. I recommend Vanessa and Heavenly Hands!
Reply from Heavenly Hands Private Duty
Thank you for allowing us to be part of your family.
03/23/2023
Colleen
03/22/2023
Heavenly Hands the name says it all. Vanessa and her team the most caring team , that I have ever encountered I give them a A+ when comes to caring, being on time, and being available, priceless. If you want professionally at it's best hire Heavenly Hands
Reply from Heavenly Hands Private Duty
Thank you Ms. Hatcher,
It is a major blessing just to know you. Thank you for allowing HHPD to be apart of your family.
03/23/2023
Jacqueline
03/22/2023
Vanessa and her team, they have a passion for caregiving that they demonstrated. Available, on time, Loving, kind very dependable and you feel very comfortable with them. I recommend Vanessa and Heavenly Hands.
Reply from Heavenly Hands Private Duty
Thank you, Ms. Jacqueline
I appreciate you and Thank you so much.
03/23/2023
Anne Y
02/17/2023
Vanessa is a skilled caregiver, but her business practices are highly questionable. Her going rate is listed as $25, but she requested several more dollars per hour due to the price of gas and the drive from Westland to Troy (the very southern edge of Troy at I-75). She also charged more for holidays, and charged more if you didn't employ her for eight hours at a time, five days per week. She demanded payment up front each week and this caused some headaches when she missed days. She reportedly has a team, but the team was never there for backup when days were missed (due to death in the family, sickness, and on one occasion low tire pressure). You should also understand that you will not be getting Vanessa, but rather a substitute, on many occasions. There were also multiple days when she was late, sometimes more than 30 minutes, due to traffic or getting a late start. She left early on several occasions as well due to an unexpected Amazon delivery or needing to give a key to her daughter, etc. Overall, the biggest problem was the unreliability of her services (being left with no caregiver on multiple occasions) and the feeling that she did what she wanted, when she wanted. We should have spoken up, but there was concern about how whether this might impact the care given to our parent and whether we would lose her services before finding a good substitute. It was not a good experience, although my siblings were very kind to her in texts and even one early review. I don't dispute that Vanessa has good caregiving skills, but it wasn't worth the problems we encountered.
Reply from Heavenly Hands Private Duty
Anne,
Very surprise concerning your review. Your mom, 2 sister and brother love the care we provided for nearly a year for your beautiful mom. I am sorry I could not continue to travel over and hour away to stay your mom caregiver. It took me 1 hour 20 mins to get home every day heavy snow days was worse. You travel the same distance. I took care of your mom even during the time I loss my wonderful father to cancer. I gave the family proper notice check in with the family and gave a month notice of my last day of service.
03/09/2023
Joe W
09/28/2022
Vanessa and her team have done a wonderful job with my Mom. Very caring and willing to go the extra mile. Highly recommended.
Reply from Heavenly Hands Private Duty
Thank you Mr. Joseph for allowing us to take care of your precious mom. We appreciate you and your wonderful family.
09/27/2022
Tanya
09/27/2022
We loved Taneja!!! She was a very warm, loving caring caregiver. Our mom was always happy and in a good mood when we got home! SHE WAS VERY KIND and caring for our mom. She was very dependable! I highly recommend Vanessa's Heavenly Hands!
Reply from Heavenly Hands Private Duty
Thank you so much for allowing us to care for your wonderful mother.
09/27/2022
Donna A
09/27/2022
We are so happy to have Vanessa and team caring for my mom. They clearly have a passion for caregiving which is demonstrated in all that they do. They provide regular updates and recommendations to ensure she's receiving the best care. I highly recommend Vanessa and Heavenly Hands!
Reply from Heavenly Hands Private Duty
Thank you for allowing us to take care of your awesome mother. We feel like we are apart of your beautiful family.
09/27/2022
SPECIAL OFFER
$2.00 off every hour when shifts hours increase to 24 hours per day.
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