Grand Paws Pet Sitting & Concierge Service

4268 E. Rainbow Drive
Gilbert, AZ 85297
4268 E. Rainbow Drive, Gilbert, AZ 85297
480-366-4472 480-366-4472

Grand Paws Pet Sitting & Concierge Service

4268 E. Rainbow Drive
Gilbert, AZ 85297
4268 E. Rainbow Drive
Gilbert, AZ 85297
480-366-4472 480-366-4472
At Care.com, we realize that cost of care is a big consideration for families. That's why we are offering an estimate which is based on an average of known rates charged by similar businesses in the area. For actual rates, contact the business directly.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

In business since: 2006
Total Employees: 11-50

LICENSING INFORMATION

Care.com has not verified this business license. We strongly encourage you to contact this provider directly or state licensing department to verify their license, qualifications, and credentials.
The Care.com Safety Center has many resources and tools to assist you in verifying and evaluating potential care providers.

Program Details

Type
Pet sitting/Walking
Boarding/Kenneling
Grooming
Service details
Daily feeding
Pet transportation
Administration of medication
Care for
Dogs
Cats
Birds
Fish
Reptiles/Amphibian
Small Mammals
Exotic Pets

Cost & Availability

Services Rate Rate Type Availability
-- -- -- --

Ratings & Reviews

( 1)
Crimson G
09/03/2016
I will make my statements about my experience factual and you can draw your own conclusions about whether this service is worth your money and operates with integrity.

*I paid $792 for the owner Steve to provide live in service at my house for 8 nights.
*Steve claims to have left my house about 4 hours before I arrived home.
*Upon my arrival, my entire small backyard was filled with dog poop. I lost count after picking up thirty piles. Steve's "coordinator" Julie admitted that he said to her that he did not pick up any poop the entire 8 nights he was at my house with 3 dogs.
*Upon my arrival, the entire cat box was completely full. Steve claims to have cleaned it daily. I have one cat who Steve claims pooped and peed over a dozen times in less than 24 hours.
*Upon my arrival, 5 baseboards in my house that were previously damage free were complete chewed by my dog. The puppy that - according to Steve and Julie - was kenneled when Steve was gone and supervised when he was here.
*Upon my arrival, my couch was completely covered in dirt and cat vomit.
*Upon my arrival, I could immediately smell my urine soaked puppy when I walked in the door. She pees in her sleep, Steve agreed to bathing her at least every morning and claims that he did. I am well aware of my own routine with my puppy and this urine stench was far beyond any incidence of when she pees overnight. Her kennel also reeked of urine far beyond normal. When I questioned Julie and asked if Steve cleaned her kennel at all during his stay, I did not receive a response.
*I texted Steve about the dog poop when I got home. He never responded.
*I reported the rest of my grievances to Julie several days later. She said Steve provided the services he agreed to, that I should have said something sooner (she ignored when I pointed out that I texted Steve and he never responded) and she refused any type of refund.
*I questioned the logic behind the filthy conditions and what had happened. Julie ignored my email.
*I requested my keys be returned. Julie agreed. Two weeks later I emailed again and asked about my keys. Julie said she would send them out in the next few days. I finally received the keys over a month later.

So you tell me. Does that sound like a service worth $792, that acts with integrity and treats animals/customers with respect?
Pet sitting/Walking Grooming
Boarding/Kenneling
Mon. Wed. Fri.
Tue. Thu.
Mornings All Day
Afternoons
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