Exceptional Service Home Care Agency LLC

4819 Emperor Blvd. Suite 400
Durham, NC 27703
919-313-4526 919-313-4526

Exceptional Service Home Care Agency LLC

4819 Emperor Blvd. Suite 400, Durham, NC 27703
919-313-4526 919-313-4526
At Care.com, we realize that cost of care is a big consideration for families. That's why we are offering an estimate which is based on an average of known rates charged by similar businesses in the area. For actual rates, contact the business directly.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

SPECIAL OFFER
10% off for any new client for the first 3 months of service.
In business since: 2012
Total Employees: 11-50
Awards & Accreditations
Exceptional Service Home Care Agency, LLC have a A+ rating with the BBB.

LICENSING INFORMATION

Care.com has not verified this business license. We strongly encourage you to contact this provider directly or state licensing department to verify their license, qualifications, and credentials.
The Care.com Safety Center has many resources and tools to assist you in verifying and evaluating potential care providers.

Hours

Monday :
10:00AM - 5:00PM
Tuesday :
10:00AM - 5:00PM
Wednesday :
10:00AM - 5:00PM
Thursday :
10:00AM - 5:00PM
Friday :
10:00AM - 5:00PM
Saturday :
Closed
Sunday :
Closed

Program Details

Companion Services
General companion care
Medication reminders
Meal preparation
Grooming assistance
Transportation
Errands
Organization (bill paying, mail sorting)
Home maintenance/handyman
Light housekeeping
Live-in services
Respite care
Personal Care Services
Bathing, dressing, grooming
Ambulation assistance
Transferring and positioning
Toileting
Incontinence
Transportation (medical)
Feeding and special diet
Skilled Nursing Care Service
Alzheimer's/Dementia care
Stroke care
Medication management
Parkinson's care
Languages
Arabic
English
Spanish

Cost & Availability

Type Rate Rate Type Availability
-- -- -- --
OFFERINGS
Hourly Rates
Live-In Services
Overnight
Short shifts
PAYMENT OPTIONS
  • Private Pay|
  • Medicaid|
  • Veteran's Benefits|
  • Long term care insurance

Ratings & Reviews

( 6)
Ian B
12/22/2019
It seems like the owner does not know how to run a business and I know for a fact that she was unable to pay her employees. The owner got kicked out of her office space for inability to pay her rent.
Reply from Exceptional Service Home Care Agency LLC
It is unfortunate that you feel this way and if you feel that there is any discrepancy in pay please contact the agency or have the person that made the complaint contact the office because I dont know who you are and believe you were never employed with us. We will be happy to go over our records and rectify any unintentional wrong.
We moved from our old office due to structural damage in the building.
I really do appreciate your input and thank you for bringing your concerns to our attention.

Thank you

Sandy R. Eason - CEO/ Owner
08/20/2020
Lisa S
03/11/2019
Sandy and her staff have been a God send. They are punctual, professional, and we love them like family. They have been amazing in helping with all of my disabled, middle aged sister's needs. Sandy goes above and beyond. She is absolutely the salt of the earth and I am so fortunate to have found her through care.com
Diane
03/09/2019
Sandy provided excellent care for my mother in law. She went out of her way to be helpful and was very kind to her. My mother in law thought she was wonderful!
Noneya
04/14/2018
Owner does not pay her employees, cannot contact her, does not know how to run a company and everything she does is illegal. Classes are a joke.
Reply from Exceptional Service Home Care Agency LLC
I am sorry that you feel this way. Exceptional Service Home Care Agency has paid all their employees, both past and present in full. The agency is also in compliance with all of North Carolina state rules and regulations that govern home care agencies.
Thank you for bringing your concerns to the agencies attention.
10/24/2018
Ashley
02/01/2018
cant get in touch with the owner, she never answer your calls email, overly charged me for services. poor communication!
Donna S
02/06/2015
Excellent service, Excellent care, works well with family & client.
SPECIAL OFFER
10% off for any new client for the first 3 months of service.
Mother Self
Father Self: Looking for a job
Spouse Grandparent
Partner Other
Companion Care Skilled Nursing Care
Personal Care Live-in Care
Private Pay Long Term Care Insurance
Medicare/Medicaid
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