Countryside Pet Motel

14829 Waterman Rd
Dekalb, IL 60115
14829 Waterman Rd, Dekalb, IL 60115
815-758-3074 815-758-3074

Countryside Pet Motel

14829 Waterman Rd
Dekalb, IL 60115
14829 Waterman Rd
Dekalb, IL 60115
At Care.com, we realize that cost of care is a big consideration for families. That's why we are offering an estimate which is based on an average of known rates charged by similar businesses in the area. For actual rates, contact the business directly.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

Details and information displayed here were provided by this business and may not reflect its current status. We strongly encourage you to perform your own research when selecting a care provider.

In business since: 1988
Total Employees: 1

LICENSING INFORMATION

Care.com has not verified this business license. We strongly encourage you to contact this provider directly or state licensing department to verify their license, qualifications, and credentials.
The Care.com Safety Center has many resources and tools to assist you in verifying and evaluating potential care providers.

Program Details

Type
Boarding/Kenneling
Pet Day Care
Grooming

Cost & Availability

Services Rate Rate Type Availability
-- -- -- --

Ratings & Reviews

( 1)
Jessica K
09/02/2018
The owner was really nice until I had a complaint. I was really respectful about it as well because I like to help business owners improve on their businesses in anyway possible. I left my pup there for 4 days while I was on vacation. I came back to pick him up and he had a bite mark on his cheek. The groomer said it was a hot spot although my dog has had numerous of hot spots, he's never had them on his face and they've never looked like bloody sores. I took him home to unpack his bags to find mice droppings in his food. I called muddy paws and stated my concern and requested a refund for his food that was $50 a bag at petco. The owner was upset over the phone and told me to come back to receive a check in the amount of my pups dog food. I arrived, and the owner was rude to me. She stated that I should have already been aware of mice (although it was my first time there and she never stated over the phone that her facility had mice) I stated that it would have been better to notify paying customers of this issue. She later told me that me and my puppy weren't welcomed back and proceeded to block my number. This sucked because I'm sure my puppy had a great time with the other dogs there and I wouldn't have had an issue if she would have made me aware of the mice infestation they had before I dropped my pup off. I would have looked elsewhere for boarding services.
Boarding/Kenneling Grooming
Pet Day Care
Mon. Wed. Fri.
Tue. Thu.
Mornings All Day
Afternoons
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