Canine Behavioral Services Inc.

Providing positive solutions to any and all canine behavioral issues. Offering:

- Private Session, In-Home, Training Programs
- Basic Manners Workshop
- Advanced Manners Camp
- In-Patient Behavioral Rehabilitation
- Family-Style Boarding with Daycare Service

For Dog Owners in: RI, CT, NY, MA, NH, NJ, VT, ME, PA

In business since: 1996

Total Employees: 2-10

Awards & Accreditations

CPDT-KA: Certified Professional Dog Trainer, Knowledge Assessed
Professional Member - IACP, International Association of Canine Professionals
Professional Member - APDT, Association of Professional Dog Trainers

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Type

Pet sitting/Walking

Boarding/Kenneling

Training

Service details

Individual

Puppy

Obedience

Behavorial

Puppy

Facillity based

24/7 Supervision

Emergency transportation

Pet Restriction:

N/A

Outdoor Square Footage:

15000

Indoor Square Footage:

1000

Adult to Pet Ratio:

1/10

Care for

Dogs

Travel Radius(in miles):

150

Services	Rate	Rate Type	Availability
--	--	--	--

PAYMENT OPTIONS

Personal Check|
Cash|
Credit Card

Esther H

★★★★★

05/09/2018

We used this organization back in 2016. Brian did his part in training our dogs. I registered 2 of them. They are over all well mannered - thank God we could keep our family!

The 3 star rating is more so associated with the ethical handling of this company. I remember the first day Brian brought home our dogs. They were a little over 1 years old. Brian threw their water bowl at their cage several times and petrified them. For goodness sake he petrified me. Til this day our dogs don't like loud sounds. But on the upside they were inside their kennel! Thank God Again.

I had a contract with this organization that explicitly states the service agreement is between Canine Behavioral Services Inc. and Esther Habil. Sometime last week I wrote to schedule my last in home session. A year later I know! Their "client services" person responds stating they could not locate my account. Needless to say I was shocked. Spent a large sum of money for inpatient training.

Apparently, my husband asked them to change the name of the account to him and they honored his request without a single notification to me. Husband or not husband the contract is between Canine Behavioral Services Inc. and Me. How come he had the authority to make such a big decision.

Worst part of all I asked for a copy of my service agreement to indicate the true account holder and he refused to supply. Actually he stated his Accountant has the copy and he didn't want to spend the time or money to provide. This man actually said literally I was wasting his time! His worker said I'm over thinking things! I said to myself the employee is only as good as their boss expect nothing more. Also, in our communications Brian constantly mentions how "I didn't want my husband name on the account"

THIS IS NOT ABOUT whether or not he is my husband. This is about the principles adopted by this company! He stated he called his lawyer. Well clearly Brian, he is not a contract lawyer. I would be happy to challenge you if you would like to waste more time and money.

This man simply does not know when to stop and is unaccountable. In my experience beware of poor customer service standards and highly likely unethical behavior.

3 stars was nice.