Everytime I pick up my dog it's a new face. Who else wants to be able to go inside this place to see what's going on? My dog recently is having so much anxiety from there he comes home and stays to himself and just pants like he hasn't had water in days. And now another outbreak of kennel cough there. Learn how to clean people!!!

Drugs and more drugs do not take your dogs here people.This is not good he people you want looking after your dogs.

My dog always comes home smelling like urine.He drinks water for hours after he gets home. A couple of times I've found patches of hair moving and scrapes I just hope they are being cared .I wish they would put cameras in so we can watch them during the day like other doggy daycares do.

We were first time boarders- A few friends had used All Creatures so we did also. Apparently they have had some type of sickness in the building for over 2 weeks prior to us boarding our dog. They also had been made aware as I have since been informed of. We picked up our dog at 5:55pm- at that point the dog was coughing but she was extremely excited and I said well maybe her throat was just dry. After being home for less than an hour- our dog was coughing uncontrollably and vomiting everywhere. I left a phone message after hours but then message them through Facebook. I explained what was Happening and they couldn't believe it. I even said I was taken back that the dog was sick the instant we picked her up and not beforehand. I had called Syracuse and they said she would need some medication for the cough and we should be able to be seen tomorrow (today) as I relayed all of this- in text form through fb messenger - I was advised to use robitussin dm by All Creatures- only to be told by the vet that not only was it against the law for them to do that but that no dog should ever be given robitussin for any reason. All creatures had called to see how our dog was this morning- then they messaged me. I advised them I would let them know once I had answers. So with answers in hand- I not only messaged them back but also went into the facility personally. I have still heard nothing from them- yet they posted that they had a newsletter on their counter for all to read- And that 5......5 dogs obviously were sick enough for Cornell to be involved and that it isn't kennel cough. Had she contacted me either by phone of fb messenger- I could have told her that also!!! Our dog was clearly sick before yesterday at 6pm...... their response (again I have the messages) "that's crazy- she was fine" fine? She vomited no less than 20 times and probably 10 more before she saw the vet! If this is any indication of how they care for our animals..... Definitely question their morals and ethics!!