Background Checks Guide: How Do I Request A Background Check

Background checks step-by-step

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We make requesting background checks as easy as they are important. Here's a quick walkthrough to help you in your caregiver search.

1. Pick a promising caregiver

Post a job so qualified caregivers can come to you, or search caregivers for nearby help. Found a good candidate? It's time to run a background check!

2. Go to the caregiver's profile page

Click on the Background Check tab on the user's profile. You can also click on "Request Background Check" or "View Background Check" on the right side of the profile.Sample Provider Profile

3. Choose Motor Vehicle Records or Criminal Records Check

Motor Vehicle Records Check is particularly recommended for positions that require driving or transportation, but it's not just for drivers! It also provides insight into dependability, decision-making and responsibility. Please note that the motor vehicle check is solely for the current state of residence or the state where the driver's license is held.

Criminal Records checks investigate a wide range of public and private records so you can make a more informed decision.

Time frame: Criminal 1-3 days, Motor Vehicle Records may take up to 10 business days. See What is a Background Check? for more on Motor Vehicle Records and Criminal Records Check.

4. Request existing background check (if available)Background Check on File

Some caregivers already have a background check on file. That means once they accept your request, you get immediate access to the results.

Tip: Request for an Motor Vehicle Records or a Criminal Records Check for more thorough search.


5. Wait for caregiver to accept

You need permission first because results include personal details. Caregivers typically respond promptly, though there can be occasional delays. Don't get a response within a week? Move on to another criminal candidate - the unresponsive caregiver might not think you two are a good fit (it's not you, it's me).

Tip: Still waiting after a few days? Click "Send a Message" on the caregiver's profile to follow up.??

6. Review the results

You'll receive an email letting you know when the background check results are available. Head to the caregiver's profile to view the background check details. Exciting, now you're ready to make a more informed decision in your caregiver search! And as always, if you have questions about the results or the information you receive, you can always contact us.

Now that you know how background checks work, why not have them work for you? Request one for a caregiver you're considering.

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